Want 7460: Slides of Google will not print landscape with my HP Envy 7460

Hello - I can't get my HP Envy 7460 print Google slips into the landscape.  It prints in portrait, even when I select the landscape in the printer settings.  I use HP Chromebook 14-q039wm with Chrome OS Version 51.0.2704.106 (64-bit) and I'm connected wireless.  Any help will be appreciated. Thank you, Tim

Hey @timo2,

Welcome to the Forums of HP Support!

I see you have a problem with the page orientation when printing your Chromebook to your HP ENVY 7640 e-all-in-one printer. I would like to explain why you are having this problem and provide a workaround solution that may solve this issue for you.

This issue of guidance is located within the ePrint service. The ePrint service uses the email ePrint impression, rather than print server directly. You don't have full control over the print settings when you print from a Chromebook. Google Cloud Print has the possibility of policy changes, but it is not supported by the ePrint service using your printer. Making changes of orientation will not be an option when printing your Chromebook.

The solution would be to print from a computer that supports the HP Envy software package full feature and pilot, or print from a mobile device connected to the same network as the printer with the ePrint App installed. The ePrint App allows you to print locally to a network without using the ePrint server.

If the information provided has solved your problem please click on "accept as a Solution. You can also click the "Kudos, Thumbs Up" on the right to say "thanks!"

Tags: HP Printers

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