Want 7640: HP Envy 7640 dropped off the grid and cannot reconnect

Envy 7640 dropped off the grid and cannot reconnect. I followed the instructions on the previous thread without result - restoring network, cycling settings, router, modem, etc... printer indicates "failure" for the "no filtering". All other wireless devices work fine. Please notify

Please provide the following information if anyone can help including:

The printer model - done

Operating system on the computer (including service pack revision) - done

Detailed - description of problem including all devices network (extensor, switches)

Connection method - Direct wireless, wireless, wired LAN, USB? -

Number of brand and model of router and modem? -

Error messages - on the screen of the printer or computer, no matter what flashing light patterns? -

Do you think the printer is going to sleep and can't wake up? -

If wireless, in the event of problem, what is the status of the blue wireless light on the printer, active, disabled or flashing? –

Power off the printer and the router.  Power on the router and wait 3 minutes, power on the printer.  It connects to the router now?  What is the IP address of printers?

Tags: HP Printers

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