Want 7640: Instant ink

Just started with instant ink. message receipt that I'm almost at the limit of my pages. 2 things:

  1. is it a page when printing when nothing prints - what has happened a few times when you try to print a Web page
  2. I can perhaps more ink to 50 pages. Can I continue to use the same cartridges but will start a new month, and the number of print again?

Please notify. Just get the hang of the present.

Hi cleo214,

I'm glad to hear that you use instant ink!  I think that you will really enjoy the comfort and savings!

1. instant ink does not count a page when nothing prints.  This is true of paper jams or the white pages.

2. you can continue to print with the same cartridges.  The plan is just to let you know that you are approaching the monthly number of 50 pages. You're not ink after 50 pages.  If you exceed the 50-page plan will recommend that you go to page 100 per month plan for next month.  It is all adjustable.  There are also pages of report if you do not reach 50 in a month.

Here is a link to the instant ink support page where you can read about any Q you have:

http://support.HP.com/us-en/product/HP-Instant-ink-series/5264756/model/5401249

And here is a document on the management of your account:

http://support.HP.com/us-en/product/HP-cloud-services-ink-subscriptions-series/5264756/model/5401249/document/c03767640/

Jean

Tags: HP Printers

Similar Questions

  • USB connection and instant ink

    I received the new configuration of 8720 after some tense minutes install cartridges setup.  I'm addicted to my pc via the usb cable.  If I want to instant ink, I understand that I must connect the printer directly to the wireless router.  I don't then leave the printer on all the time?  I usually turn it on, print what I need and then turn it off.   I do not print always everyday.

    Hello

    Normally, let the printer so that it can communicate with the HP Server. Please read more information about the printer in offline mode:

    http://support.HP.com/us-en/document/c03775538

    Kind regards.

  • WANT 5540: usb connection and instant ink

    Waiting for the delivery today of ENVY5540 printer. You want to install on wired network via USB printer and also enjoy the option of instant ink. Is this possible or do I have to configure the printer to connect wireless to the router?

    Hi @daveydd

    I think that you don't need to leave the pritner on permanently.

    In fact, when printer is turned on and connected to your home network, whenever it prints, the printer will count pages to the subscription type.

    If you do not have instant ink service after the trial, don't forget to terminate service scared you get charged for the subscription!

    Enjoy!

  • 4502 want: Instant ink replacement

    Hi I have instant ink, my color cartridge is suddenly telling me that it is not compatible with my printer,

    anyone knows if it will be replaced or should I buy one? I cleaned the contacts.

    Hi @Petew1.

    Welcome to the Forums of HP's Support. I understand that you have found an instant ink cartridge incompatible message.

    When you subscribed to instant ink service, you are provided of cartridges as part of the service. These ink cartridges are the property of HP.  Therefore, as part of the service, defective ink cartridges will be replaced. Free of charge. No fees.

    It would be better to reach and communicate with the team of instant ink. You can find the phone number appropriate to your country of residence here.

    Alternatively, you can always send them a tweet. There is an option to send a tweet from your instant of ink account page.

    Let me know if that answers your question. If it did, that's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

  • Envy 7640: Instant of ink HP program

    I'm in the snapshot of HP ink problem. Members the week last with a new printer. Well, I ran out of black ink! (stupid little cartridge) I will receive ink immediately? Should I go buy and ink cartridge. If they automatically send the cartridge because the ink is on how long will it take.

    Hi @kozman

    This message has been modified to update the title of the document and link *.

    Welcome to the Forums of Support HP and the HP Ink program instant.  I think you have run out of black ink and have not yet received the instant ink cartridges.

    You should receive a welcome instant ink kit within approximately 10 working days of signing up for snapshot of ink.  You you have been sent an email with the tracking number for your welcome kit.  You can also connect to your connected HP account and check your instant dashboard of ink.  I've included the document registration to instant ink HP , which also has a FAQ section below.

    You can also discuss your instant account of ink with a live person.  I have included telephone numbers for different countries where the instantaneous program of HP ink is currently available.

    United States - HP Cloud Services to 1-855-785-2777 (indicating that your call is on the program of instant ink) from Monday to Saturday 8: 00-23:00 ET and Sunday 10: 00 HE-19:00 AND

    United Kingdom - HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

    France - HP Customer Service at 435-320-0969 (indicating your call is on the program of instant ink) Monday - Friday 08:00-18:00 (except holidays)

    Germany - the Customer Service HP at 069-2999-3434 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

    Spain - HP customer care at 913 754 769 (which indicates that the call is on the program of instant ink) Monday - Friday 08:30 to 18:00 (except holidays).

    Canada (English) - HP Cloud Services to 1-855-785-2777 (indicating that your call is on the program of instant ink) from Monday to Saturday 8: 00-23:00 ET and Sunday 10: 00 HE-19:00 AND

    Canada (French) - HP Cloud Services to 1-855-785-2777 (indicating that your call is on the program of instant ink) from Monday to Saturday 8: 00-23:00 ET and Sunday 10: 00 HE-19:00 AND

  • Want 4520: directions to instant ink

    I joined instant ink.  The directions say to make sure that the printer is always online. However, when I turn off the printer completely, the wifi indicator disappears.  Is this to say that instant ink requires that the printer must always stay in 'sleep' mode and is never completely off?

    Hello

    Thank you for using the HP Forums.

    No, you can turn off the printer.

    Make sure you just as you have online at least once every few days, which would be sufficient for the instant ink work.

    Hope that helps!

  • Want 7640: Do you need to send back the old instant cartridges?

    I just signed up for snapshot of ink. Once I get the instant ink cartridges, I see that there is an envelope to recycle in the package. What I send these cartridges in the return envelope to hp or I can recyle them anywhere else? If I'm not should I pay? I have an electronic retailer nearby that I take all my electronics to recycle. They have even a bn dedicated for ink.

    You are not required to return the cartridges in the envelope. It is provided for your convinence and to protect the environment. Their stop at a local electronic retailer is preferable.

  • 5660 want: Instant ink subscribe

    I enroll in the instant ink and print 50 pages was charge $ 5 each month, so I decide to unsubscribe and try to just buy cartridge usually. Is this possible or what is the solution for this? I can just buy regular cartridge which c go for $ 35 and I must not be fit into instant ink program.

    Yes, you can un-register instant ink at any time if it does not meet your needs.  Once you cancel the instant subscription of ink, you will need to install the standard cartridges.  The printer won't take ink cartrdiges snapshot if there is not an active subscription. See the post here for contact information and hours of instant of ink support.

  • 5530 want: Instant ink

    I have a question about the instant ink program. If you print on both sides of a sheet of paper, which will count as one page or two pages.

    Rich

    Hello @rgs68,

    Welcome to the forums of HP.

    I understand that you have a question about the operation of the instant the ink program.

    I would like to help.

    The answer to your question, it counts as two pages.

  • 4500 AIO want: Instant ink sign: no ink.

    Sign up for instant ink:

    My Starter ink is exhausted, unable to print information page to allow me to read my claim code to complete the sign instant ink upward. Is there one solution other than buying cartridges that will refute the whole purpose of register.

    Concerning

    Brian

    Hi Brian,.

    The printed information sheet may be necessary, you usually sign the service in advance even if you still have ink.

    Try these steps and check whether that can help you:

    1 click the ePrint button (between the wireless and question mark buttons), check if the address can be recorded on this form (e.g. display information / display address etc.), the code will be in front of @hpeprint.com.

    2. If one of the ink cartridges is empty, remove the ink depleted and print the fact sheet again, it will be printed using ink backup mode.

    If none of the migrants does not work, replace the depleted ink cartridge replace ink cartridge and registration service for later use once you ran out of ink in the future.

    Shlomi

  • 4501 want: Instant ink on HP Envy 4501

    Instant ink cartridges show that they cannot be used on this printer.

    What I was doing before the problem is I have reset my printer back to the default settings (forgot my password). The installer of the web services. Then when I try to get the code for the printer gives this error:

    Cartridge cannot be used until the printer is ink HP Instant-on.

    So with this error I can't print the code.

    Is there a way to fix this?

    Thank you for your time.

    Jim

    Hi EremiticWolf,

    I would recommned that you contact the Support of instant ink team by calling directly or via the chat function. They will help you to solve this problem.

    Thank you very much

    Michaele

  • Instant ink shipping

    Hello

    I want to add another printer to my instant ink account for my daughter at University.

    Can this printer cause a delivery address for my existing printer ink.

    Thank you

    Hello

    Unfortunately, you cannot add an additional printer to an existing account to ik instant - you will need to create a separate. That a printer can be associated with an account.  By creating a new account, you can have a different address to the one associated with your existing printer.

    You can use the same HP connected to warm your ink account instant extra account.

  • Instant ink - registered but swapped printer under warranty before activation

    I bought a 5530 envy to the United Kingdom and is part of ink right now. The first month was free, so my first payment will be 30 days after activation.

    I received my first cartridges but before activation, my printer has been replaced under warranty. Can Howe I transfer the inscription, with the first month free on my new printer? I can't find any information about it anywhere.

    Dear @JonW1

    I saw your comments on registrants to instant ink HP with your new printer.

    I wanted to just circle back and clarify, when you buy a new printer or get a new one under warranty, you will have to re-register with the HP Instant ink. This will not happen automatically.

    If you need assistance or if you have any questions for the operation of the program, the HP 0207 660 0596 customer support line in the United Kingdom.

    Best regadrs,

    KAB_11

  • Want 7640: HP Envy 7640 Windows 10 touble connection

    I want to 7640 jet ink printer connected wireless to my network.

    I have no problem printing and connecting with my macbook air & iphone 6.

    My windows laptop 10 However struggling to connect to the printer, and when he finally when you click on 'print' the program (e.g. MS Word) hangs (not responding) and I have to close the program without printing

    I updated the drivers of latesst on the laptop and run printing & scanning HP doctor and all green ticks, including being able to run the test print page of my computer windows laptop.

    Please can someone help me understand why printing problems occur - so frustrating

    Hey @alexbunt,

    Welcome to the Forums of HP Support!

    I see that you have problems when printing from your computer on Windows 10 to your wireless connected e HP ENVY 7640 printer all-in-one. I would like to help you to solve this problem today!

    Let's try the following steps:

    Step 1: Remove the driver:

    1. click on the Start button

    2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".

    3. click on programs and features to launch the window.

    4. in programs and features, will populate a list of the programs installed on your computer. Please scroll down and find your HP Envy. If you see your HP Envy in the list, click it and choose Uninstall.

    5 follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete successfully please close programs and features.

    6. then, click on the menu start of new

    7. this time type devices

    8 click on devices and printers to launch the window.

    9. in devices and printers are looking for your HP Envy. If you see if if please right click above and choose 'Remove' or 'Remove'.

    10. Once your HP Envy is no longer showing in devices and printers please click on any device in the list of Printers once just to highlight. Click the print server properties on top

    11. click on the drivers tab

    12. search for your driver HP Envy . If the list, please click it and choose delete

    13. Select delete the driver only

    14. Select OK

    15. click apply and then OK in the print server properties window.

    16. close devices and printers. Please proceed to the next step.

    Step 2: Remove temporary files:

    1. click on the Start menu

    2. type run. Click on Run to launch the run dialogue box.

    3. tap folder in the run box, and then click OK

    4. when the Temp folder, open select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.

    5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.

    6. close the Temp folder when it is empty

    7. right-click the recycling bin on your desktop and select empty recycling bin. Please proceed to the next step.

    Step 3: Install the device:

    1. Please click here to download and install the package to the full functionality of the software and the driver for your printer
    2. Once the download is complete, follow the prompts on the screen to install your printer

    Once installation completed test print.

    If these steps solved your problem, please click "I accept as a Solution." You can also click the "Kudos, Thumbs Up" on the right to say "thanks!"

    I would like to know how it goes!

  • Instant ink - can't register - HP staff please help!

    I'm in England and have a prepaid instant ink. I'm unable to register and use the code on my card, because as soon as I open a session, the default settings of the site to return to the United States and allow me to change the location. The code I have not is invalid on the site. US I peeked at the forum and posted on someone of another similar thread, but the proposed solution, who used a different email address with a UK domain name, did not.

    I am now at my wits end - I lost two evenings trying different solutions to get me registered, I sent a support request by email (response: telephone helpdesk) after 3calls with the helpdesk at great expense. Telephone assistance service was unable to connect to instant and promised ink team a reminder - guess what? He never came!

    I see on this forum, there was a gentleman who was also frustrated by this registration I - he had exactly the same questions. He was lucky and had a few interventions of mods on this site and it is now registered. So... pleeeeeaaassee can someone in HP help make me on instant ink program?

    Hello

    Unfortunately, it seems that your email you used to register with the instant the ink program got connected as a U.S. account and not UK, so the experience that you have received as described.

    The solution is to re - register with a new email address or Alternatively if you want to keep your existing e-mail address, I can send you a message private to gather a few details and working on re-configuration of your e-mail for account registered you for the service of the ink snapshot.

    By the way just to confirm the support, phone number is 0844 369 0369.

Maybe you are looking for