Want 7640: scan to email

I have a new fancy 7640 all-in-one that I cannot receive emails of scans made from the electronic mailbox "button", or by opening a new e-mail message and adding the scan as an attachment.  Initially he used to take a few hours for the email to appear, and now nothing appears.  Web enabled, I am at a loss to what is wrong, and my working life is at stake.  We have HP connected laptop and Windows 7.  Someone at - it any help?    TIA

Hello

Sorry to hear about the problems you're having with scanning to E-mail. I mainly use the scan to Email from the printer and leave the PC of the equation.  Answer the questions below if you are interested in getting setup in this way.

  1. Web services are enabled?
  2. The printer is connected to a wireless network with Internet access?
  3. You have created a sweep to the e-mail account via the front panel of the printer?
  4. What does the last part of the email address (domain) that you configure the account with the look like?
  • NOTE: Do not answer with the full e-mail address, the entire domain. For reasons of confidentiality, the moderators will remove it if you do. Just reply with the e-mail domain, examples: @hp.com, @AOL.com and so on.

Tags: HP Printers

Similar Questions

  • Want 7640: Scan to email does not work well

    I saw problem when you use the e-mail scanning function.

    When I try to scan to e-mail when fewer pages of text, example 4 or 5 pages, it works well and I am able to receive documents related to my email.

    However, when I try to analyze email when several pages, the example pages 30. I can receive email but no attachment document, I tried to use multiple accounts e-mail, such as gmail, hotmail, etc., all emails have the problem.

    Please inform how to fix the problem. Thank you

    Hey @KahLee,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with the scan to E-mail on your 7640 e want - all - in - one printer. I can help you with that.

    What is happening is that your biggest scans exceeds the size of the limit analysis server. If I remember correctly the limit is 10 MB. If you want to send larger files, you will need to save the analysis on a computer and then send it to the receiver.

    If you have any other questions, you can contact HP Cloud Services by clicking here and filling out the form below.

    If this answers your question, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • want 5660 Wireless: scanning to email story want 5660

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    Hello

    No, it does not keep this. In fact, it uses your email address to send. It would be nicer if all sent items are in your sent box.

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  • cf286a: Scan to Email without a computer

    I need to configure a scan to e-mail setup in a very remote to be exploited by unschooled people. Hand written forms must be sent. Fax equipment does not have the limitations of the cell, but I have high speed internet and WiFi.  A computer cannot be used, but we need to send an email directly from the analysis. I thought a LaserJet cf286a but can buy any other model available in southern Africa. The operation must be as simple as possible. Is it possible and what model is recommended?

    Hello, the Laserjet printer you have does not support stand-alone scanning to e-mail. HP, however, has a number of inkjet printers who manage the scan to email via the pritner - pritner to installation over network with wireless access to the Internet, select web services and create a scan to e-mail with an e-mail account. You don't need a PC to configure the printer, and you don't need a PC to send scans. Here are the models that support. (I'm in the US and do not know what is available in your area)

    Photosmart 5520
    Photosmart 6520
    Photosmart 7520
    Want 5530
    Want 5640
    Want to 5660
    Want 7640
    OfficeJet 5740
    OfficeJet 8040
    OfficeJet 6500 has
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  • HP photosmart 6510: error on hp photosmart 6510 showing-95 when using scan to email

    My photosmart hp 6510 displays error - 95 when using scan to email. Help!

    Hello @twinec, greetings!

    Thank you for joining the Forums of HP Support! I came across the question you posted, and I want to help you with the best of my knowledge.

    You can try a manual DNS address assignment to fix most of the analysis of the questions by e-mail. Try the steps mentioned below and check:

    • Get the IP address of the printer, you can touch the 'Wireless' icon on the Control Panel printer to get the IP address.
    • Type the IP address in your web browser to get the EWS page on your computer printer.
    • Go to the 'Network' tab - click on "wireless (802.11), and then click «network address (IPv4)»»
    • Click on the radio button that says 'Manual of the DNS server' and under manual type favorite 8.8.8.8 and manual replacement enter 8.8.4.4 (it is Google's DNS server address)
    • Save the settings. Restart your modem, router and printer.

    Let me know how it goes! Good luck

    See you soon

    Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

  • Error 403 when scanning to email

    Hello

    I have seen others with this problem.  We used to be able to scan to e-mail for months, but today, we get an error saying "connection to the server: 403.  The printer is connected to the internet.  We have a printer 6520.

    We have tried to re-boot and unplugging everything already.  Please can someone help.

    Thank you.

    Hi Nancy_AMS,

    I want to help you with the error to connect to the server, that you face. Looks like you are using a scanning of email app from the front panel of the printer, if this is true, follow these steps to solve the problem.

    1 obtain the IP address of your printer

    a. This can be done by pressing the icon on the printer wireless.

    2. Enter the printer's IP address in a browser.

    3. Select the tab network at the top of the page.

    4. on the left, select network.

    5. Select Network (IP) address

    6. select manual DNS server

    a. manual Preferred DNS should read 8.8.8.8

    b. alternate DNS server should read. 8.8.4.4

    7. Select apply you could get a fair warning select OK.

    Let me know if that solves the problem.

    The above information has been found on next Thread by garytech1

  • Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

    I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

    Hey @fruitfly20,

    Welcome to the HP forums! I hope you enjoy your stay here.

    I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

    We can try I couldn't see you is to remove and enable web services. To do:

    1. On the printer, click web services icon that looks like a tablet with a phone beside her.
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    3. Click on delete Web Services.
    4. Click again on the Web Services.
    5. Click on accept and Yes.
    6. Try scanning to Email.

    I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

    I hope this helps and I hope you have a nice day!

  • HP ENVY 5530: Scan to email problem

    I have a problem of "scan to e-mail"

    Many worked yesterday, now it says "there was a problem connecting to the server.

    He sent me the code 'connect' e-mail - so a communication that happens...

    He repeats to me it is a problem of HP Server and forums keep instructing me to stop the 5530 WANT and reset the wireless hub - I did this 13 times already and he won't do something else that wasting time!

    I am able to print via Google Chrome Cloud Print, is not MY network problem, my printer connects every time my router wireless EA, no problem.

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    Hey @lgstorbay,

    Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

    I understand that you are unable to scan to email using your HP ENVY 5530 e-all-in-one printer.  I would like to work with you on this. I have some suggestions that could restore this functionality for you.

    When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices and scan to e-mail setup.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

    Here's how:

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    Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

    Thanks for posting in the Forum from HP Support.  Have a great day!

  • HP Envy 5660: Scan to email

    When you configure my scan to e-mail, I accidentally put in the recipient's email on the first step instead of my own. When he asked the pin of the e-mail sent to this address, I realized Id he done wrong. Is there a way to delete this email from my printer? Thank you.

    Hi @ sullenallen,

    Welcome to the forums of HP,

    I understand that you want to change the email address for the scan to e-mail on your desire 5660.

    I want to help you with this.

    The simplest thing to do would be to start over. This would involve the removal of web services.

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    It's the easy way to fix it. If you have an address custom ePrint you do not loose, I'd call our Department of Cloud Services.

    Please contact our Cloud Services at 855-785-2777.  If you do not live in the United States / Canada region, please click the link below to get help from your region number.  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    I hope this helps. Let me know how things work.

  • HP Photosmart 7520 change default scan to Email 'Subject' and 'body '.

    HP Photosmart 7520

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    Mail = Gmail

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    -----

    Object:

    Scanned user HP ePrint

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    This message and the attachment are sent on behalf of [email protected].

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    Kind regards
    HP team

    -----

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    Sam

    Hi NeadReport,

    Welcome to the HP community! Regarding your request to change the default theme and the message that is not an option unfortunately.

    Thank you

  • HP7520: HP7520 - scan to email problel

    Hi, I read a lot of emails about the scanning to email questions. I have the same problem as others. Scanning to email worked perfectly well for months. Now he returns constantly with the message "unable to connect to wireless services.
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    Can someone please send me the email that seems to have solved one similar problem to others?
    Thank you very much
    AMB

    Hello @AllyMcBeal ,

    Welcome to the HP forum.

    I understand that you are getting a server connection error when trying to scan to e-mail.

    I want to help you with this.

    I realize that you have already configured a manual DNS.

    There are two things I want to make sure that you have done before resetting the printer.

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    Then unplug power to your router or a minute.

    Wait a minute.

    Reconnect the power on the router.

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    -Multicast must be enabled
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    Ports to open are: * Eprint and Apps

    (Inbound) UDP ports
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    443

    (Outbound) TCP ports
    5222
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    If you can't yet scan email I would call the Cloud service.

    Please contact our Cloud Services at 855-785-2777.  If you do not live in the United States / Canada region, please click the link below to get help from your region number.  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

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    scan to send an email to a hotmail account works fine.
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    Hello @dinvas,

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    Services Cloud HPs can be reached at the 855-785-2777.

    If you do not live in the United States / Canada region, please click the link below to get help from your region number.

    Worldwide contact HP

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  • scan to email on Color LaserJet MFP M177fw Pro

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    How to perform a scan: Windows Vista

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    Hello world

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    E-all-in-one-HP Officejet series 4630 - Manual.

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