Want dv7 won't start, clicking

My wife and I have dv7 envy. She worked on an advertising campaign for a large company tonight and his computer screen went dark and the unit started clicking.

She tried to restart, without success - just a black screen and clicking.

Fortunately she has most of its data stored on an external hard drive, but the current campaign has not been registered there. Any ideas on what we can do to recover unsaved data, or how to solve the issue of this defective and very expensive paper weight?

(As a side note, when I bought my desire, I had to take immediately: it has no operating system installed!) The following one I got would not connect to internet after about 3 months, and I was tasked to do a factory reset by support staff.  Two weeks later, he left again. Then I was told to make a few minor changes in the way that the tracking system the functionality of timeout for Internet connections. My wife was OK that she had had bad experiences in the past with HP, and that things have not changed one iota? Sorry for the mug shot)

Any contributions to this issue will be appreciated.

I had this problem, I replaced the disk hard drive with 2 different ones, no luck, tried the RAM, motherboard number possible, this machine can hold 2 hard drives.

Tags: Notebooks

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