WANT n107na: HP ENVY latest BIOS update messed up my HDMI port

I had a message of support center app updated to the latest version of the BIOS I did 30 minutes ago and my second screen was working fine. After that I have updated BIOS my HDMI port does not recognize this second screen at all, what I do is just not responding. Any help would be much appreciated as I need this second screen as soon as possible.

Thank you

Hi @Draganche,

Welcome to the HP Forums! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP "First Time here? Learn how to publish and more'.

Thank you for posting. I read your post and I understand that after you update the BIOS, your HDMI port does not recognize the second monitor any longer. I want to help you with this question.

What is the version of your BIOS in Device Manager?

Is - this version F.25 Rev.A?

If not, please update your BIOS again.

Also, update your chipset driver and the graphic and audio driver.

http://support.HP.com/us-en/drivers/selfservice/HP-envy-17-N100-notebook-PC/8499288/model/8903915

Turn off your laptop and monitor. Connect with a HDMI cable and turn on the laptop and check again.

I would like to know if this time it works.

Click the 'Thumbs Up' to say thank you. Click on "Accept as a Solution" If the problem has been resolved.

Kind regards

Tags: Notebooks

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