Want Phoenix 810: No BeatsAudio / no Audio don't Post update Win10

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• Install the Windows own 8.1 to want Phoenix 810-230qe?

  I just bought a HP Envy Phoenix 810-230qe with Windows 8.1 Pro 64-bit.  It's my first HP system and so far I was impressed by the HP control process, fast delivery and the computer itself from what I can tell so far.   However, I have a question.  How must we do to do a clean install of Windows 8.1, without all the additional software that comes standard with the system?

  With my previous Dell systems, I have always asked for a Windows DVD and I downloaded the necessary additional drivers from Dell.  I bought a set of HP System Recovery install discs are expected to be able to do a cleanup, but unless I'm missing something, I don't see any options for loading just the Windows operating system and the related system drivers.  I see there are a few available through HP suspport drivers, but not all that are necessary and I see still no way to do just installing the OS.

  How is that possible?  Thank you...

  Hello

  You have the Win 8.1 drivers on your PC now located in the folder in C:\SWSETUP.

  Copy this folder to an external drive for use later when necessary.

  I don't know if you can download the 8.1 Win. ISO from Microsoft with an OEM product key. You couldn't do that when downloading win 8. You need a detail or, I think, a upgrade product key.

  If you have a retail key to win 8 you can Win 8.1 free download here.

  I would like to delete the stuff you want via programs and features and then create acustom Refresh Image. Then, if you need to recover, use the IRC with no expansion of the seller. Create an image of Microsoft System or use third-party imaging software.

  Jaco

  I'm not an employee of ch *.

  "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

  HP products:
  Retrograde 810-150se (Win 8.1) office in Win 7
  17 t - j000 Notebook (Win 8 upgraded to Win 8.1)
  H8 1380t CTO Office (Win 7)
  560z Desktop (Win 7)
  
  Other PC:
  Laptop Dell Inspiron (Win XP upgraded to Windows 7)

• Want Phoenix 810: Firewire card HP Desktop tips want Phoenix 810-430QE

  Any advice if it is possible to add a Firewire card/port on the 810 running windows 10?

  Any thoughts on a map of appropriate model 1394 for better be compatible?

  I am trying to scan all my old camcorder tapes and my old rig with a firewire port is toast:)

  Any guidance would be most appreciated! Thank you!

  @SteveRaker, welcome to the forum.

  Here is a card that should work in your motherboard.  StarTech makes great products.  If you have any questions about this, you can use their Live Chat option to communicate with one of their technicians.  I contacted several times with a very good result.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• No Audio - HP Envy Phoenix 810-145QE

  Not audio on the back or the upper connector, using the "Troubleshooting" of the message, it is that no device is connected. My headphone and line connection of the speakers work fine on my old HP computer. HDMI audio output does not work, but I really don't want to use this video out all the time. I tried to reinstall the driver, who was the same as this computer is less than a month. Why she even check to a device 'connected' to the audio output, that kind of thing is just a matter for additional problems.

  Hello BobinLA,

  I understand that you are having problems with audio in the upper rear connectors on your desktop HP ENVY Phoenix 810. In view of the new way in which this computer is I think it would be better if you contact HP Technical Support. This will ensure that your problems is not only dealt with, but a proper documentation.
  
  I want to thank you for display on the HP Forums. Have a great day!

• Want to Phoenix 810-430: try to install 256 GB Samsung SSD

  Hello I recently purhcased a Phoenix 810 office with a 2 TB drive and I would like to install a 256GB SSD Samsung Pro as OS boot disk and then format 2 TB drive (what I see is a "GPT protected Format") that came with the desktop as a disk storage, deleting the recovery partition. What would be the best way to do this? I know that I can just use the Samsung drive cloning software, but I prefer to do a clean install. I tried to create a set of recovery DVD but for some reason, he did not finish the restoration in the SSD, more it create a recovery partion on that too although I don't want. Can I order a set of HP restore disc that works? I heard also download an iso of 8.1 and Windows with OEM key, which is incorporated in my bios. I was wondering want suggestion or instructions that someone has to do this.

  Hello:

  I don't know if the tool of creation of media W8.1 I join will work with the product key OEM in the BIOS of your PC, but I don't see that you have nothing to lose by giving it a try.

  Download, unzip and run.

  Here is the guide to media.

  http://Windows.Microsoft.com/en-us/Windows-8/create-reset-refresh-media

• HP Envy Phoenix 810-130qe: Beats Audio Control Panel is missing after upgrade to Windows 10 anniversary

  OK I need help with my HP Envy Phoenix 810-130qe desktop computer. My pc came with Windows Pro 8.1 and it had an audio panel where you can set the audio beats. When Windows 10 came out I've upgraded to Pro 10 Windows and my control panel audio beats was still on my pc and worked very well. Then, when Windows 10 anniversary came out August 2 my pc automatically updated for the anniversary edition. Everything was normal, but my control panel audio beats had disappeared and I was able to find it anywhere. Do anyone knows how I can get it back or if there is no driver I can download to get it.

  Hello:

  If the W8.1 driver does not work, this W10 IDT audio driver should restore function Audio Beats.

  This package provides the Tempo IDT High Definition Audio Driver for assumption of office models that are running a supported operating system.

  File name: sp71717.exe

• Want to Phoenix 810-135qe: 810-135qe stop food works on

  Phoenix-810 135qe problem with a 7 month old machine.  When you push the power button, the lights are light in the tower and hang the lights.  The hard disk starts to spin and then there's what looks like a

  Relay 'click' and the powers of the machine off.  It continues in this cycle every 2 to 3 seconds until the power cord

  is pulled.  On/off, power on / stop.  No beep code is heard.

  Nothing comes on the screen if the monitor is on and nothing flashes on the keyboard.

  Computer worked well behind a hardware firewall and there was no "weird" behavior, noted before that happened.  We are in the middle of winter, so there was no impact of lightning to the stress of the surge protector.   Sunday, the computer ran nominally, Monday morning he began the above behavior.  I'm puzzled.  Kurt

  Kurt, welcome to the forum.

  My first thought is a defect power supply unit (PSU).  If you have access to another power supply, it would be good to try.  It is difficult to solve the problems when the computer continues to run.  Here's a guide that will give you suggestions before replacing the power supply.  If none of the suggestions to solve your problem, you should contact the HP customer assistance service.  You want to use the warranty.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• Want to Phoenix 810-160: USB controller driver

  I need the driver for the USB controller to a Phoenix 810-160 desire. the system motherboard is a worm MS-7826 1.0, the device in the "other devices" section manager said there is no driver installed.  I tried all the usual bugs, uninstall it, restart, update driver etc. nothing works.  Working USB 2.0 ports 3.0 ports do recognize not all devices, but they will slow down load a cell phone when it is connected so that they get the power. Thanks for the help

  Hello, go to http://support.hp.com/us-en/drivers/selfservice/hp-envy-phoenix-810-100-desktop-pc-series/5399342/model/6529902

  Download USB Intel under section (sp65142) Chipset host controller driver and install.

  If it does not please post since the Device Manager hardware ID to find the suitable driver for you.

• Want to Phoenix 810-330qe: upgrade, update necessary graphics card power supply?

  I'm a Phoenix 810 - 330qe, currently equipped with the stock Nividia GTX 745. I bought a graphics card GTX 970 upgrade for better gameplay and use of possible VR helmet. I have not yet installed, but wonder if my power supply must be upgraded to handle it all. If so, will what power take?

  The new card is spec'd to draw 145W and recommend a power of 500W. The 745 GTX is spec'd respectively 55W and 300W. The current stock PSU is rated at 500W, but do not know if that pushes its limit. The only other setting I had installed an SSD alongside that of stock.

  Help suggestions, thank you.

  I would upgrade the PSU, considering that you've also added an SSD.

  Take a look at the Corsair Builder supply.

• WANT to Phoenix 810-210nj: my computer does not detect my TV card

  I recently tried to install a TV (Hauppauge 1200) card in my office, I tried in two different locations, it was not detected by the computer.

  Is it possible the slots do not work, or is there another problem.

  The card works in my old hp Windows vista desktop.

  Any help would be appreciated.

  Hello @abeavi,

  I understand that you are having problems, install your Tuner TV WinTV - HVR - 1200 MC PCI - Express on your desktop PC HP ENVY Phoenix 810-210nj running 8.1 for Windows 64 - bit. According to WinTV Media Center Kit Quick Installation Guide for Windows Vista Home Premium and Vista Ultimate, this card is made specifically for Windows Vista, and I doubt that Windows 8.1 will know that it is there.

  If you need additional support on this map I recommend you to contact Hauppauge.

  I hope that I have answered your question to your satisfaction. Thanks for posting on the HP Forums. Have a great day!

• HP ENVY Phoenix 810-445qe: specifications of need on 14.79 GB "Disk 1" labelled "Datadrive1 (e).

  I spent the last few days setting up a brand new HP ENVY Phoenix 810 - 445qe I ordered from HP.com. (Information system down in the case, it may be necessary.)
  
  I did what all the new owners of the system should do after you set up the system: I did a DVD repair system, and am about to do my first image with Windows 7 (64 bit) backup.
  
  Of course, when you perform an image backup (which is like making a photocopy of your hard drive to a point in time) you can not store this backup on the same drive you're imaging, for the obvious reason that you can not write to disk at the same time you are Imaging it. If the image backup dialog box gave me three options of storage location:
  
  (1) Datadrive1 (E)
  (2) WD MyBook external hard drive (G)
  (3) Blu - Ray / DVD / CD drive (F)
  
  I was curious about the "Datadrive1" because I didn't know that's where! I don't me read something about it, then I went to control panel > system and security > ' Create and format hard disk partitions "(under administrative tools on the system menu and security - or the type of management of the computer in the Start Menu) to take a look at the drives and partitions.
  
  This computer was said to come with a SATA 3 TB and because disk 0 is close to 3 TB, with a labeled 100 MB partition "EFI System Partition" a 2779,01 GB NTFS partition labeled "OS (C)" and an "HP RECOVERY (D)." 15,28 labeled GB NTFS partition So, there we have the bootloader partition, the partition of operating system Windows 7 and the HP recovery partition.
  
  But there is also a 'disc 1' labeled 'DATADRIVE1 (E)"formatted as one 14.79 GB NTFS partition. I was surprised to see this data disc, because one of my complaints about HP computers in the past (or at least those available through Best Buy) was that they were always set up with one disc for the operating system and data. (It is always a bad idea to host your data on the same drive that your operating system, because the system disks get use more heavy and are more prone to failure.)
  
  I recognized my Western Digital My Book 1 TB drive disc 2, entitled ' My Book (G) ' and formatted as a single partition NTFS of GB 931,48. It is the external drive only, I am informed, plugged into one of the USB 3.0 ports.
  
  So I called the support for questions on disk 1. Where is he? Is what kind of drive? Is what brand? Etc, etc. HP support officer did not know the answer to that! She told me that my system only comes with an internal hard drive and therefore that * must * be an external drive belonging to me. I have an external USB drive connected but it's G drive.
  
  The only USB devices connected physically are: dongle USB wireless keyboard and mouse from HP; My WD My Book drive; and a HP Photosmart C5180 all-in-One printer with nothing plugged into its card reader, who can't stand not anything on the order of 14.79 GB anyway.
  
  I would like to know the details about this DATADRIVE1, because) I don't really know what it is and if I should write data there and b) do not know how stable the device is. Thanks in advance for your help.
  
  ***************************************************
  
  System specs
  ---------------
  
  Computer: HP ENVY Phoenix 810-445qe desktop computer
  Operating system: Windows 7 Professional, 64 - bit
  Processor: Intel i7-4790 CPU with cache, etc.
  RAM: 32 GB (four connectors DIMM DDR3)
  Storage: (see below)
  Video: NVIDIA GtForce GT 640
  Audio: RealTek sound with Beats Audio card
  Network card: 802.11 b/g/n Dual-Band 2 x 2 wireless MIMO with Ethernet, Bluetooth (not out), etc.
  Keyboard & mouse: HP USB wireless keyboard and optical mouse
  
  Storage card
  ----------------
  
  System disk: HDD SATA 3 to with separate cache (Boot, OS, recovery partitions)
  Mystery disc: 14.79 GB NTFS (single partition)
  CD/DVD: Super Multi Blu-Ray/DVD/CD-Writer
  USB ports: 4 USB 3.0 and 4 USB 2.0 ports
  Card reader: 5-in-1 Multimedia Card Reader
  
  What is physically attached
  ------------------------------
  
  Video cable
  Dongle USB for HP Wireless keyboard & mouse
  USB cable for Western Digital 1 TB external hard drive
  USB cable for printer all-in-one HP Photosmart C5180
  Audio output to speakers

  Hello

  Look at least one "storage card" and you will see "separate cache. Which tells me that your PC may have a separate cache device (16 GB).  See the image below.  Check your motherboard for this device in the designated area.  What do you see?

  

• HP ENVY Phoenix 810-230qe: PC upgrade as a whole

  Hi all!

  I am writing to talk about upgrading my PC, a HP ENVY Phoenix 810 - 230qe, as a whole. Initially, I bought a PC with a FX-8320 and a little sad back in 2013 graphics card and bought a carepack with her. Once the graphics card has failed and has been replaced three times in a single year, I called HP support and a nice case manager (thank you Lorraine!) hooked me up with this one - a k 4770, 12 GB of RAM and a beautiful 270 r9. However, I'm not comfortable with the temperatures of the PC under load because there is only a single fan for all of your PC and it is blocked by water from Asetek 92 mm cooling for the CPU package.  So, I was looking to upgrade the PC as a whole around my birthday later this year. I had planned on keeping the CPU, GPU, RAM and 2 TB HDD, but I was left confused - the PC came with a 16GB mSATA 'Cache', and I know not whether or not the 2 TB of HARD drive or the mSATA drive has my Windows OS on it - if it has Windows, I'm having a few problems. A photo of two devices are here. Furthermore, I don't know how the CPU is. I was wondering if anyone knew or not that the CPU has been mounted normally or if it has been welded on - motherboard was made by MSI and the model name is "MS-7826.

  If someone wants to see my upgrade of the list or make suggestions, it can be found here. I hope I can get some tips on the PC as well as help with my questions!

  Adam, welcome to the forum.

  I'll add my comments in a space next to your questions.

  AdamF wrote:

  Hi all!

  I am writing to talk about upgrading my PC, a HP ENVY Phoenix 810 - 230qe, as a whole. Initially, I bought a PC with a FX-8320 and a little sad back in 2013 graphics card and bought a carepack with her. Once the graphics card has failed and has been replaced three times in a single year, I called HP support and a nice case manager (thank you Lorraine!) hooked me up with this one - a k 4770, 12 GB of RAM and a beautiful 270 r9. However, I'm not comfortable with the temperatures of the PC under load because there is only a single fan for all of your PC and it is blocked by water from Asetek 92 mm cooling for the CPU package.  So, I was looking to upgrade the PC as a whole around my birthday later this year. I had planned on keeping the CPU, RAM, GPU and 2 TB HARD drive, but this left confused me - the PC came with a 16GB mSATA 'Cache', and I don't know whether or not the 2 TB HARD drive (this hard drive will be installed on this Windows operating system) or mSATA drive (this disk is used as a cache and does she not have any programs.) has my Windows OS on it - if it has Windows, I'm having a few problems. A photo of two devices are here. (The 'Recovery Image D:' partition on your photo is actually on the 2 TB HARD drive.  The mSATA drive is not listed because it is not used as storage). Furthermore, I don't know how the CPU is. I was wondering if anyone knew if the CPU was normally mounted (here are the specifications of the motherboard.  The processor has a standard outlet and can be easily upgraded.) or if it has been welded on - motherboard was made by MSI and the model name is "MS-7826.

  If someone wants to see my upgrade of the list or make suggestions, it can be found here. I hope I can get some tips on the PC as well as help with my questions!

  What you are wanting to do can work.  However, whenever you have high end components in a matter of smaller size, you will have problems with the HEAT.  You're right to worry.  Heat will cause all components to fail prematurely.  If you try to move the motherboard for another case, you must ensure that the holes in the match of the motherboard the accessory in the case.  In addition, some of the connectors cannot be the same as in a case of HP.  HP has their motherboards designed specifically for them.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• Intel Rapid Storage Technology driver update for HP ENVY Phoenix 810-135qe desktop

  Hello

  I recently bought a HP ENVY Phoenix 810-135qe desktop computer, during a performance of the construction in the auditor of updates to HP program that it is announcing the following update available for my machine and I was wondering if there were more details about what he actually did and/or updates/patches?

  Intel Rapid Storage Technology driver

  Description
  This package provides the driver for Intel Chipset SATA RAID solutions and SATA AHCI Controller in models supported that are running a supported operating system.

  Communicate details
  Exit the: 2014-01-23
  File name:sp65114.exe [1/1, 17.92 M]
  A Version12.8.2.1000 Rev.
  Compatibility:
  Microsoft Windows 7 (64-bit)

  Fix/development
  -Provides original drivers

  As you can see the description of correction and improvement really provided no details as to what is fixed or improved.

  If I need to apply this patch, it would be nice to understand a little better what to expect and what is fixed and/or improvements.  You have to forgive me because I'm old school and I usually generally follow the routine "if it ain't broke don't fix it".  I'll do what it takes well so I have a better understanding of what is going to happen in the case where updating mess something inadvertently.

  Thank you

  JCOOPER2

  Hello:

  What is the technology Intel Rapid Storage Technology software.

  http://www.Intel.com/support/chipsets/IMSM/sb/CS-020784.htm

  It is not necessary to install the update if you do not want.

  I doubt you will notice a difference in performance if you have it installed.

  It is unlikely that all the problems would result in the update (however could apply Murphy's law), but like you said... "If it ain't broke, don't fix it."

• HP Envy Phoenix 810-160: give up WiFi

  I have a HP Envy Phoenix 810-160 that I bought in April of 2014, it came with loaded Windows 8.1.  It has a Broadcom BCM4352HMP 801.11 ac 2 x 2 Wi - Fi adapter.  It maintains abandon the connection. I have install the driver is 6.30.223.170 from 09/06/2013, I tried updating the driver and it says my driver is up to date. When I go to the available networks list my network is listed under the power of the full signal.  It does not connect and says that it can't connect.   I turn on/off the device in Device Manager and reboot, then I get anywhere from two minutes to an hour or two of functionality so that it falls new.

  I'm going through HP and widows forums forums all day looking for a solution.  I followed all the troubleshooting steps I found on the HP and Windows forums, but none were specific to this model PC and a wireless adapter.   The only step I have not tried it replace the adapter.  computer 8 months, I want to buy a new card from the computer.  As it is connected to the internet from the computer, I received, it's only this morning December 26, 2014 that the connection has begun to wane.

  I tried to update the driver, uninstall and reinstall the adapter off the blue tooth adapter, currently if I toggle the device once in a relationship and reboot, I get a time where I stay logged in, but eventually, he abandons the connection again.

  When I turn on the computer the little indicator white wireless on the front of the computer lights up almost instantly.  I see my home network with the power of the full signal and two laptops and my Iphone right next to the computer to connect to the same network with full signal strength.

  Hello:

  This is the latest driver W8.1 I could find... 6.30.223.227

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=CP-139598-1 & CC = US & DLC = in & LC = on & JumpID = reg_r1002_usen_c-001_title_r0002

• HP ENVY Phoenix 810-160: I can't get the sound to work

  I just got the

  HP ENVY Phoenix 810-160 and I can not for the life of me get the sound to work.  I use it with a HP Envy 23 inch monitor which also has audio Beats and a HDMI cable connection.  I went through all the steps on the support page of the monitor and desktop support page.  Any help out there?  Thanks in advance.

  Hello

  No, it's going to work, you can not connect computer Office AiO 23 and get a sound of the AiO 23.

  Kind regards.