Want Phoenix 860 - 180st: no sound on new PC .mov files
I recently bought a HP Envy Phoenix 860 - 180st. When I play older .mov files I have, I hear no sound. I tried several players on PC and I get the same result of each. I only have the problem with the .mov files and any other audio or video files. Someone has an idea how reslove it?
- Create a Restore Point
- Make copies of your .mov files and store them somewhere out of the way to ensure the guard
- Convert .mov to .avi or .wmv file may
Use your favorite search engine and look for "convert .mov to .wmv.
Add a reference:
How to convert video in .wmv .mov video?
WinX Free MOV to WMV converter
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Tags: HP Desktops
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I am at a loss. I have been around surfing the net for hours and hours, but did not finde any solution, just many similar problems.
Nobody knows how to solve this problem without me needing a degree in computer science? Thank you.========================================
Windows Media Player is not a good choice to play .mov files..mov is the Apple QuickTime format... so would be the best player
Apple Quick Time player being... I suspect a copy provided with your
camera.The free VLC Media Player can also be worth a try.
VLC Media Player
http://www.videolan.org/Best bet IMHO... convert the .mov to .avi using the free Panzera
MOV to AVI. Then you can read the files in most of the media
Player and if you ever decide to use Movie Maker, they'll work here
also.Pazera Free MOV to AVI Converter
http://www.Pazera-software.com/products/mov-to-AVI-Converter/After you download... Open the program...
(no installation required)Drag and drop one or several .mov files...
Choose an output directory...
Select... WMV AVI - Video Codec - version 1 (WMP 7)...
Convert...
John Inzer - MS - MVP - digital media experience
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Hi @RSRausch,
Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html -
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I read your post about the problems with your new HP PC and wanted to help.
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If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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HP ENVY Phoenix 860-008na: HP ENVY Phoenix 860-008na
Recently purchased the
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Kind regards
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