want to 4500: HP envy 4500 network access

At first, I don't know what I'm doing or talk, so please when replying keep things simple! :-)

I want to HP wireless 4500 printer, which is great, but I can't use it wireless with a usb key. I did all the instructions for setting up (this is my second attempt on this laptop because it just came back to be fixed and I had to re - install the printer again) I did troubleshooting, doctor scan etc, all said the printer is connected and works fine, but the wireless connect it is use is not wireless my laptop is turned on. So to make the printer work wireless I disconnect my connection wireless internet (which means I can't access or print all documents saved in the cloud) Confussed? Yes, me too!

I could always use the printer very well if I'm at the office with usb, but I have a laptop so that I don't need to be sitting in my office, all the time! My daughter would also like to print stuff without having to email them to me first.

Any suggestions how to fix it please?

Hi @my-hp-printer,

Thanks for posting in the Forums of HP.

I want to help you with questions you have set up your HP Envy 4500 eAll-in-one for wireless printing.

You mentioned that the printer wireless is different from the wireless that uses your computer. You have more than one router? This can complicate matters when you try to configure the wireless printer.

You will need to know your network name (SSID) and your wireless password in order to connect the printer to the network that you use on your laptop.

If you don't know what this is, you can download the HP Print and Scan doctor.

To retrieve your network information using this tool, download and run the file, and then follow these steps:

  • At the top of the window, select network.
  • In the drop-down list, select Show Advanced Info.
  • Then select view wireless info
  • Your network name and password will be displayed in the box at the bottom of this window.

Once you have your network information, you must run the Setup on your printer wireless Assistant.

1. in the home of the printer screen, press the wireless icon (to the right of the screen)

2. Select settings at the bottom of the screen

3. use the arrows to select Wireless Setup Wizard, and then press OK

4. a list of available networks will appear. Select the network to which your computer is connected, and then press OK

5. it will then prompt you the network password, use the top and down arrows to navigate the keyboard and press OK to select each letter or number. NOTE: The password is case-sensitive. You can use the button on the lower left corner of the screen to change the keyboard uppercase, lowercase and numbers.

Once the printer is connected to the network, run the CD of the software provided with your HP printer again. It prompts you to install a new printer.

If the printer is not seen wireless software try to do a reset of network.

We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

I would like to know if this solution works for you!

Have a great Friday.

Tags: HP Printers

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