want to 4500: printer


My printer is the type of China, hov can I change, because I can't read what the screen show me, hov can return to revive again in my launges?

Welcome to the HP Forums @lukas10,

I understand that you are trying to change the language on your desire to 4500, and I wanted to respond to help out you. See the link below I found a post from another Member of the community here with the same number, which shares the instructions to resolve this situation.

HP Envy 4500 cannot change language from Chinese to English

If you have trouble, let me know and I'll do my best to help.

Hit the "Accept as Solution" If the issue reached a resolution! Click on the thumb below to love my post or show thanks to me to lend a hand up!

Best wishes

Tags: HP Printers

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    Hi @michiemom,

    Welcome to the HP Forums!

    I noticed that your ink cartridge cannot move with your HP Envy 4500 printer. I'm happy to help with this problem!

    Please try the steps in this guide, A 'transport Jam' Message Displays HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage 3540 e-all-in-One Printer Series, if it does not solve your problem, the printer will need to be repaired or replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

    Good luck!

    "Please click the Thumbs up icon below to thank me for having responded."

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    Hi @kpdevlin,

    Welcome to the Forums of HP Support!

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    Looks like there could be a problem with the rolls of paper, print settings, or the paper tray.

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    In addition, if you have access to a Windows computer running Windows 8.1 or earlier, it is an update of the firmware available for your printer. HP Envy 4500 series firmware upgrade to improve the performance of the printer.

    If you have completed all the above steps and your product still has a problem, service the product.

    Contact HP for service in all countries except Asia-Pacific.
    First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
    Cost of repair out-of-warranty printers may apply.
    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
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    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!



    My problem seems to have resolved itself.

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    Hi Mister_A,

    Welcome to the HP Forums, I hope you enjoy your experience!

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    Select the operating system, and then click Next.
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    Thanks for posting on the HP Forums.
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    Hi @RFC44 ,

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    Have a great weekend!
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  • HP Envy 4500: Printer says it has solid network connection, but cannot connect to the internet

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    Hi @mastersword64,

    Welcome to the HP community!

    I hope you have a pleasant experience with us.

    I want to help you with the connection error, you get on your e-all-in-one of HP ENVY 4500 printer when you try to enable web services.

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    Network Power Reset:

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    1. on the front panel of the printer, press your up wireless icon

    2. Select settings.

    3. Select restore default network settings.

    4 turn on your printer.

    5. once it is initialized to save, press the wireless icon again.

    6. Select settings.

    7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

    8. try to activate the web services again.

    Configure a manual DNS for your printer:

    1 obtain the IP address of your printer

    a. This can be done by pressing the icon on the printer wireless.

    2. Enter the printer's IP address in a browser on your computer.

    3. Select the tab network at the top of the page.

    4. on the left, select network.

    5. Select network address (IP)

    6. Select manual DNS server

    a. manual Preferred DNS should read

    b. alternate DNS server should read.

    7. Select apply. You can get a warning simply select OK.

    Please reply to let me know if these steps resolve your issue.

    Good luck!

  • 4500 envy: Envy 4500 print from Notepad

    Want to 4500.  Installed as printer wifi.  Test page printed, analyzed correctly.

    Cannot print from Word, Excel, etc..  Print not since Acrobat (reader or pro).

    You print from Notepad.

    That's why I used to Kinko's for so many years.  Woman wants now to our own printer, and I get this.

    He solved.  Looking for 2 days in the forums found MANY people with this problem.

    Found a person who actually had a solution... Create a new user account in Windows and give him Admin rights.

    My printer now prints word, excel, etc. files.  But I have now two folders of Documents, downloads, etc. to manage.

    As the other person speculated he must have something to do with permissions on the first administrator account.

    I will continue to compare permissions between my two accounts to find the right setup and will put the info here for others to use.

    Until then, fix solution is to create a new user.  Permission settings SHOULD be part of the HP print & scan software game or AT LEAST part of the scan doctor.

    Good luck to all


    Fixing HP screwups in 2015

  • want to 4500: HP envy 4500 network access

    At first, I don't know what I'm doing or talk, so please when replying keep things simple! :-)

    I want to HP wireless 4500 printer, which is great, but I can't use it wireless with a usb key. I did all the instructions for setting up (this is my second attempt on this laptop because it just came back to be fixed and I had to re - install the printer again) I did troubleshooting, doctor scan etc, all said the printer is connected and works fine, but the wireless connect it is use is not wireless my laptop is turned on. So to make the printer work wireless I disconnect my connection wireless internet (which means I can't access or print all documents saved in the cloud) Confussed? Yes, me too!

    I could always use the printer very well if I'm at the office with usb, but I have a laptop so that I don't need to be sitting in my office, all the time! My daughter would also like to print stuff without having to email them to me first.

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    Hi @my-hp-printer,

    Thanks for posting in the Forums of HP.

    I want to help you with questions you have set up your HP Envy 4500 eAll-in-one for wireless printing.

    You mentioned that the printer wireless is different from the wireless that uses your computer. You have more than one router? This can complicate matters when you try to configure the wireless printer.

    You will need to know your network name (SSID) and your wireless password in order to connect the printer to the network that you use on your laptop.

    If you don't know what this is, you can download the HP Print and Scan doctor.

    To retrieve your network information using this tool, download and run the file, and then follow these steps:

    • At the top of the window, select network.
    • In the drop-down list, select Show Advanced Info.
    • Then select view wireless info
    • Your network name and password will be displayed in the box at the bottom of this window.

    Once you have your network information, you must run the Setup on your printer wireless Assistant.

    1. in the home of the printer screen, press the wireless icon (to the right of the screen)

    2. Select settings at the bottom of the screen

    3. use the arrows to select Wireless Setup Wizard, and then press OK

    4. a list of available networks will appear. Select the network to which your computer is connected, and then press OK

    5. it will then prompt you the network password, use the top and down arrows to navigate the keyboard and press OK to select each letter or number. NOTE: The password is case-sensitive. You can use the button on the lower left corner of the screen to change the keyboard uppercase, lowercase and numbers.

    Once the printer is connected to the network, run the CD of the software provided with your HP printer again. It prompts you to install a new printer.

    If the printer is not seen wireless software try to do a reset of network.

    We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

    I would like to know if this solution works for you!

    Have a great Friday.

  • 4500 printer all-in-one: no operating instructions

    I don't have an instruction manual for my printer. When I had last year I bought it in a store that was going out of business and bought the last of them to off the shelf. I have NEVER scanned before documents and would like step by step very simple instructions on how to do it. It is the first scanner I've ever had. So I need simple instructions. Any help or instruction of greatly apperciated.

    Thank you-


    Usually scanning documents the independent scanner or All in one printer the method is very simple and even. Given your all - in a single 4500 printer, please follow the steps mentioned below:

    -Lift the cover of the printer.
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    -Place the original face to print down on the corner front right of the scanner glass.
    -Close the lid and go to the scan button on the printer control panel. If you are able to find the scan button, press the same and follow on-screen instructions to scan your documents. If you are not able to find the scan button, continue with the steps below.
    -Go to start on your computer screen and right-click on an empty area of the screen.
    -Click on 'All the Apps' on the application toolbar, and then click the icon with the name of the printer.
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    The following link may also be useful:

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