want to 4502: incomplete print jobs

Hello. Recently bought a 4502 everything was fine. I now have the problem of being incomplete print jobs. For example, I wanted to print four pages of bank records using pdf/print but it printed only two and a half years. I uninstalled and reinstalled the printer using the cd I got with the product but no change.

I'm on a desktop computer running windows 8.1 and connect wireless. You have an idea on how to solve this problem?

Hello

You have an email after asking the fix?

Don't forget to follow the download link to this e-mail within the Package section towards the end of the mail.

If this does not work, follow these steps to work around the problem:

-Open the HP software by clicking on the HP Envy 4500 icon in the desktop or the Start Menu, and then click on the link to the Home Page of the printer (EWS).
-Click on the network tab.
-According to the model of your printer, click Network, click Network (IP) address or click IPv4 in the active network connection type.
-Manuel IP-click and then click on suggest a manual IP address. An IP address manually, the subnet mask and default gateway shows.
* Be sure to take note of the IP address and confirm the changes, and then close the EWS page.
-Click the HP Envy 4500 icon on the desktop or the Start Menu and click the utilities tab, and then click Update IP address.
-Type the IP address that is configured manually, click on save and confirm.
-Open the control panel and go to devices and printers.
-Right click on the HP Envy 4500 icon and select printer properties.
-Open the Ports tab.
-Click on the button Add Port, select Standard TCP/IP and click New Port.
-Follow the procedure by typing the IP address that is configured manually and confirm the changes.

Now try printing and check if the problem solved.

Kind regards
Shlomi

Tags: HP Printers

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