want to 5530: cannot connect wireless

I recently bought a HP 5530 want printer.  The printer connects to my WiFi, but the computer does not connect to the printer wireless - also, there was no included USB cord so I can't print.  Do you know how to solve this.

Hello rebekah1,

Welcome to the HP Forums.

I see that you experience a problem when you try to connect the printer to your Mac with a wireless connection.

I have some suggestions that we can try to solve this problem for you.

First of all, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

Please click on the following link for instructions on How to reset the printing system.

The following link, I have for you gives instructions on how to repair disk permissions.

Once the first two steps, please click on the last link to the HP ENVY 5530 e-all-in-One Printer series full feature software and drivers.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thanks for your time.

Tags: HP Printers

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