Want to 750 - xt 550 (CTO): Desktop problems Bang and Olufsen Sound of 750 - xt HP Envy with the brand-new office

I bought a new system and it arrived yesterday, in the introduction, I have a 5.1 speakers Creative Labs system (which worked perfectly in my previous HP media center PC) I'm connected (using the catch green, black and Orange on the back of the system).  Using the Bang and Olufsen 'test' feature, I hear from "front speakers' (green connector), the Center and the subwoofer (Orange wire) no sound from the surround speakers (black wire).  The sound is HORRIBLE, roaring, low volume, just horrible.

If I pass the black cable (surround) at the entrance to white (side speakers) I can hear the sound on the 5 speakers, it's always horrible and very, very disappointing!  I spent over 4 hours on the phone last night with HP Support who told me, in conclusion, that my system does not support sound 5.1, I will be able to use Stero (i.e., the Green connector).  My number is 3023344605, the discussion was just a mess.

Can somone suggest please how can I get my sound working properly?

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Tags: HP Desktops

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