Want to download 10 W but not able to do that, during installation, a problem arises and the previous operating system is restored.

My laptop is preinstalled with Windows 7 Home Basic.  At the free launch Windows 10 I downloaded the same and after 2 months, the hard drive crashed.  The repair shop trying to fix formatting, but could not revive.  This is why I bought a new hard drive and repair charge shot Windows 7 Ultimate edition.

Now, I want to download 10 W but not able to do that, during installation, a problem arises and the previous operating system has been restored.  When I posted the question about how to solve this problem, I was told to try the download by way of USB/ISO file.

Now my question is that

one) can I reload Windows 7 Home basic as I have the product key?

(b) I can then download Windows 10 according to the normal procedure?

I'm not tech savvy, afraid to download files in USB and then load into the laptop, so this question.

Concerning

S Subramanian

Original title: Windows 7 Home basic

You can directly download Windows 10. Windows 7 complete edition currently installed is not genuine.

When you upgraded from a previous version of Windows, what happened is that (your PC) hardware will get a digital right, a unique signature of the computer which is stored on the Microsoft Activation servers. The real Windows 7 or Windows 8 license you were using previously will be exchanged with a key to the diagnosis.

Whenever you need to reinstall Windows 10 on this machine, go just to reinstall Windows 10. It automatically reactivates.

Therefore, there is no need to know or get a product key, if you must reinstall Windows 10, you can use your Windows 7 or Windows 8 product key or use the reset function in Windows 10.

Step 1: How to download official Windows 10 ISO files

Step 2: how: perform a clean installation of Windows 10

Tags: Windows

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