Want to m6: 10 Windows my laptop restarts automatically when I click on shut down

Initially, I had the common problem of my computer stops do not after upgrading windows 10. None of the solutions worked for me, I had no MEI version 11, I got the 9.5 version that does not apply to me. My computer always has a black screen while the power light and fan were still on. After that I followed the suggestsed improvements in the HP support, my computer was blocked is no longer about the closure, but won a new. Whenever I click on the windows, then the power then my laptop stop will be closed for a few seconds and then restarts automatically. I don't want to always hold the power button to turn off my computer. I tried also what does the power of sleep button to stop switching and the problem always arises. I also disabled automatic restart if the computer breaks down. I also tried things release so that they won't wake up the computer. I am very confused and that you can find the older forms of windows 7 and 8 only. I can't find anyone with my problem or a solution. Please help me.

I tried to find aspecific sollution to your problem, but I could not. However, I found a forum of Windows poston with something similar, only on Windows 8. Maybe you can try and check if the sollution they gave this user works for you

Here is the link:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-performance/Windows-will-not-shut-down-but-restarts-instead/56b2d6f6-5236-4b06-a386-3452506f549d

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