WANT to m6: broken hinge WANT m6

As perhaps others, I also have a hinge broken on my m6 DESIRE.  Looking at these posts there seems to be a common problem and something HP must stand behind.   I'm out of warranty, but I am not ready to buy a new computer.  How can I get this repaired?

After posting my problem of hinge broken on this site, I was contacted by HP.  The first individual forwarded my information to the appropriate office.  This person contacted me and completely took care of my computer. The customer service was ourstanding.  In addition to take care of the broken hinge and the case, they also took care of all delivery charges.  My computer had not yet gone for 1 week.  I'm super impressed!

Tags: Notebooks

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    @AlexKaczmarek

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).



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    @Chiv35

    Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

    If you are not familiar with messaging private forum please click here to learn more.

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    Omar

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    @ItIsTheWiz

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).

    If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.

    Thank you for visiting the Forum from HP Support.

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    Sorry for my English, I'll do my best.

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    Best regards

    I brought your question to the attention of a team within HP.

    They are likely to ask for information from you to get your information or product serial number.

    Please search for a private message from a contact HP identified.

    Also, remember not to publicly post information and series numbers.

    If you are unfamiliar with works as a private of the Forum messages, this post has instructions.

    http://h30434.www3.HP.com/T5/first-time-here-learn-how-to-post-and-more/how-to-check-your-messages/TD-p/3547355

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    @ranjit2

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).

    If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.

    Thank you for visiting the Forum from HP Support.

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    @dbrownr50

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).



    If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.

    Thank you for visiting the Forum from HP Support.

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