Want to Phoenix 810 110eo: popping/static Sound on HP Envy Phoenix 810 110eo

I got in trouble for a long time now, with sound as a pop/static sound every once in a while, watching youtube videos or play video games, I googled the question several times, and the most common solution appears to be trying to update your BIOS and Driver sound

However, when I go to the Page of the driver and find the drivers for my PC, there is no such thing as an update of the BIOS, my running BIOS Version currently is v80.17 and from the end of 2014, which seems a little old for me, as well as the fact that I still have this problem when I bought the computer a year ago.

Anyone know what could be the solution to my problems sound? would it be dust in the computer? outdated drivers? I downloaded the latest sound driver, and yet, the problem seems to persist

Hello @TheGreatFish,

Thanks for the quick response!

Try these steps and let me know how it goes:

  1. Go to the Windows Device Manager > sound, video and game controllers section.
  2. In the audio device drivers list, find Tempo High Definition Audio Driver (IDT Original).
  3. Right-click and select disable. Down arrow on this driver, indicating it is disabled. (NOTE: at this point, you will not be able to play music files.)
  4. Right click and select Update driver software.
  5. Select Browse my computer for driver software.
  6. Select Let me pick from a list of drivers for devices on my computer.
  7. You should see a window that says Select the driver to install for this hardware device. NOTE: If you see a window that says something like This is the best driver for this device, close the window and repeat steps 4, 5 and 6.
  8. In the scheme box, select Audio device high definition (this is the device driver audio substitute) and click Next.
  9. In the Update driver warning window, click Yes. You should see a confirmation with thehigh definition Audio Device display window. Click on Close.
  10. In the list of drivers of audio device in the section audio, video and game controllers, you will notice that the high definition Audio device now displays.
  11. When prompted to restart, click Yes

I hope this helps.

Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

Have a great weekend!

Tags: HP Desktops

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