Want TS 17: Load problems

This computer is about 2 years old.  I've only used the supplied charger (it isn't one of those recalled).  Two days ago, I got a message saying that the charger I was using wasn't strong enough and use the correct charger.  This morning, I have a very hard time from the computer.  I had to unplug all, take out the battery and put back in place and connect the charger.  The computer is very slow.  I ran a virus check and everything is ok.  The battery doesn't seem to be charge well, however, it seems to be a problem with the charger because I had such a hard time to start with trendy. Thanks for your help.

MargeH

Hello;

Let me welcome you on the HP forums!

Here are a few troubleshooting steps you can try:
HP laptops - to help and the power adapter testing alternative | HP® customer support

HP laptops - test and calibrate the battery (Windows 8) | HP® customer support

Good luck

Tags: Notebooks

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