Warning of LOW RAM of Norton scan.

Laptop is Presario CQ60 I use basic Vista and IE8 Norton scan says low RAM 1024 mb, while the properties of the computer say 2 GB RAM.   Should I do something?

Go to start / computer / system properties and confirm that it says you have 2 GB of RAM installed.  If she says only 1 GB, then one of the chips is probably bad loose or defective.  First try reinstalling to see if that solves the problem.  If this isn't the case, then you will need to replace it because it is not recognized and is probably defective.

Other that, I recommend that you replace Norton with Microsoft Security Essentials.  Remove Norton using the Norton removal tool:http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml.  Download MSE to:http://www.softpedia.com/progDownload/Microsoft-Security-Essentials-Download-131683.html and install it instead.  You will have less problems, improved performance, increased reliability, and a better overall product (and it's FREE).  It's your decision, but I've seen Norton cause a lot of problems (and different types of problems) and I saw him miss some significant malware which ended to infect the computer.  If you want to stay with Norton and system comfirms your RAM, then contact Norton technical support for help on their product which reports inaccurate information - we cannot help you fix their program.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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