Warning of Photosmart 5524 transport jam not clear paper jam

Similar Questions

• Very slow printing wireless Photosmart 5524 or do not print

  I bought a HP 5524 (CX047B) yesterday and downloaded the drivers from HP (Photosmart-5520 - series_v12.23.0). Today, it seems that the latest drivers are available for OSX Mountain Lion 10.8.3, so now I use HewlettPackardPrint2.13. I used the uninstall HP program before loading the drivers in both cases. Signal Wi - fi is good (Time Capsule from Apple 4th gen). The printer is intended for use by Mac users on a home network. At the moment it does not work properly.

  I have not tried yet photo printing... I tried to print an e-mail I received (with diagram) using the USB connection, the results are very good. If I feel like using a WiFi print job shows 'print file accepted' in the queue... but nothing happens for 2-3 minutes, and then if I'm lucky the printer produces the header of the email. The printer then displays a message "Cancel" and ends by becoming free.

  So for now, I have a wi - fi network printer that cannot be used f you walk your laptop up to it and use USB.

  (FYI I used an HP B209a-m as a network printer wi - fi for 3 years without problem, until he decides for does not wotk earlier this week). Suggestions please. Clive Parfitt

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

• C7250 paper jams not clearing

  Hi all

  I have a C7250 all-in-one which was great for about 5 years, but I have a problem that just started.

  I tried to print an envelope last week; the envelope stuck to the back of the printer and I had to clear by removing the rear access door. This MAY have been the first time access back was never deleted, in any case I never recall before doing so. Since I replaced the door, I'm getting the paper jam or paper messages on the control screen. When I opened the back there is usually a piece of paper wrapped around the roll but it's not like he's blocking things up, and it comes out easily. I've been through the self-help video and done everything as described, but it is not solved the problem.

  The reels on the access door are OK (I checked as described in the video of Self-Help) and I use the same paper I always used for more than one year (GP basic copy paper # 20) but I always get jams. Anyone had this problem before? Some tips on how to fix it? Thanks for all tips.

  Kind regards

  CK

  Hello ckelly999,

  Thank you for visiting the Forums from the HP Support! I see you were printing an envelope and she got got stuck in the HP Photosmart C7250, you had to remove the rear access door and now you get paper jams paper or paper of the error messages. You were able to do some troubleshooting, but this did not help.

  You may already have some of the steps listed here but would you perform all THE steps: A 'transport Jam' message on the control panel, also try to use a different wall outlet see if that helps.

  Now please start here on three Solution: clean the rolls - Error Message "on paper" and the printer is not Pick Up or paper feed

  Please let me know the results!

• Photosmart 2575: eprint causes transport jam

  My Photosmart 2575 printer can print the self-test and Windows, but most of the time when I use eprint to android, either phone or tablet, it loads the document and then reports the transport jam. It almost seems like eprint sends a command to the printer is not exoecting. How can I fix?

  Hello

  The HP Photosmart 2570 series is not supported by the HP ePrint software, so you may experience problems.

  You can find the following table with web solutions offered for any model of HP printer, HP ePrint is not supported for your printer:

  http://support.HP.com/RS-en/document/c03722645

  I suggest trying the HP Print Service Plugin that seems to support your printer and check differences using this solution:

  http://support.HP.com/RS-en/document/c04024231

  Kind regards

  Shlomi

• HP photosmart 309 a. transport jam

  transport in my printer will not move the error message says clear paper jam and jam from transport. There is no paper jam, and I tried all the steps listed at hp to clear the jam. nothing works, this problem occurred when I tried to copy a document. any suggestions. I can't see anything that could block the carriage doesn't move

  There are 2 documents with useful information in this case. The paper for the C309a jam paper can be found here. The document of carriage for C309a jam can be found here.

  If the steps described in these documents do not fix the issue, then the next step will be to replace the printer.

• Using HP drivers seems not to recognize my photosmart 5524 and my mac turns 10.8.2 which is

  I'm Mac 10.8.2. Just replaced my printer with HP Photsmart 5524. The drive does not work as it does not recognize my system. When I try to get online HP drivers, it does not recognize the photosmart 5524 and offers no upodated software to download. Can I get the software update also? Or should I keep trying to download the disc that came with the printer and see what happens? Gillian

  Drivers listed in the HP Web site must be compatible and will help you to install the printer. However suggest you try to install the printer using the provided disks. Unplug the printer, and then run the disks, only when you receive a prompt to connect the printer to the computer using the USB connection or wireless and complete the entire upward. Link below will be a reference for you to download the latest driver easily for the printer from the HP website.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-103504-2&cc=us&DLC=en&LC=en&OS=219&product=5218822&sw_lang=

  Please update the State of the solution for assistance.

• Photosmart 5520. Jam of transport

  I just bought this printer this week because by old man is dead.  It worked fine in the configuration process.  This morning, I got the airprint feature works and printed a photo from my iphone.  When the draw was made the printer makes a ratcheting noise effect and then I got an error message "jam of transport."  I turned off the printer and follow the instructions in the transport jam release.  When I turned on the printer back, first of all, I got a message indicating 'Abnormal termination' when off, he returned to «Transport jam»  I tried everything listed on this site.  I unplugged the printer, I plugged it in the wall, I removed the ink cartridges and reinstalled them.  The only thing I have not tried putting in new ink cartridges so there is always Setup cartridges in the printer.  At this point, I'm frustrated and want to through it out the window.

  This is the document that was used to fix the carriage jam? If you followed the document until the end of the procedure;  I would call into HP total care. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:

  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us&DLC=en&LC=en&product=5061082

  Or, if all the steps have been completed, we could get a replacement from the store according to the third party provider return policies. I hope this helps.

• My printer gives me the message 'transport jam'... open door, clear jam and press OK

  HP Officejet 6300 all-in-one

  Mac OS X Snow Leopard

  message: 'transport jam'... open door, clear jam and press OK

  Sometimes, I have to do this many times before it will work.

  Hello

  This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.

  Good luck!

• OfficeJet Pro 6230: Officejet Pro 6230 continous (not of paper) paper jam error

  As soon as the printer powers on it the ink carrier Wizz backward real quick (as he struggles to move) and then gives me a paper jam error (the resume light flashes and error appears on my screen). He did the same thing when I try to print anything (including the status report page).

  When I up the access panel upward (power on), the carrier of ink isn't even move to ink cartridges which can be changed. I try to move with force, but it does not move (if I use more strength, somethings will break). Ink is a bit new, so I don't know it still has ink in there.

  The steps I've tried:

  plugged the power supply into the wall outlet

  roller cleaning

  THERE IS NO PAPER or PAPER PIECES BETWEEN ROLLERS (I checked like 20 times)

  reset the printer

  There is a large black gear coupled to a white average speed on the left side near the bottom of the printer. I manually drove the speed by pressing (rotation) of North (or forward or to the rear of the printer) for a few seconds and once I did that. the ink carrier was able to move as it's supposed to, and I could see the ink. but once the power is back on, the carrier of ink was in the locked position and fights again and gives me the paper jam error.

  I don't have really any troubleshooting documents on the CV online on how to fix a jammed media of ink and clearing paper jams, so I'm out of options.

  It is plugged into USB

  The main problem is the paper jam error.

  I don't know if the stuck carrier of ink is the cause.

  Hi @Comp-Tech.

  Thank you for joining the HP Forums!

  I noticed your post that your printer HP Officejet pro 6230 receives a constant paper jam error. I'm happy to help you!

  Since you did all the steps already to troubleshooting in this guide, A 'transport Jam' Error Messageand this guide, "Problem of tray or paper jam" Error Message appears, as well as the reset of the printer. The next step is to fix the printer / or replaced.

  Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Best regards!

• HP Officejet 7310 transport Jam

  I tried all the recommended solutions and still cannot get it printed, he tries, but then I get the error message

  Jam of transport

  Door open, clear transport jame and then press OK to continue.

  Hello

  Please check if there is no paper stuck near the transport area. If found remove it.

  Also, check if you are able to manually move the carriage.

  If the truck moves automatically / manually, then we might have to reset the printer. Therefore, check your Inbox for the steps to perform the reset.

  If the transport does not move, the printer must be repaired.

• Photosmart D7260: D7260 does not illuminate

  I turned off the printer using the power button. Now, I can't turn it on.

  I cut the current unit and the mains, wait for the green light from the transformer came out, reconnected to the mains and to the printer. The switch light does not come. The Cancel button is lights up the button print photos to the printer doesn't exist.

  Any suggestions?

  Thank you

  Frank C

  Hey there @FrankGC!

  Thanks for posting on the HP Forums!

  I should be able to help on the printer turn on/off do not.  You mentioned that light to cancel it and the light of the picture are on if the printer is powered.  The first thing I suggest is to plug the printer into the wall directly if there is currently a power surge protector or extension cord. This may sound silly, but this will ensure the printer gets full power and can eliminate any unnecessary troubleshooting. If the printer is no longer becomes full power of power against power surges or extension cord it can give false errors, have bad connection, questions and quality of paper feed problems.  It is also a good idea to try a different wall jack if the printer is already directly to a wall outlet.

  Here is a document about the flashing light errors on the printer: blinking lights on HP Photosmart D7200 and D7400 Printer Series.

  I recommend to check this document to see if there is a paper jam in the printer: a 'Paper Jam jam. Claire then press OK. "Views for HP Photosmart D7200 Printer series D7400.

  It would also be a good idea to check for a jam in transport as well by clicking on this document here: A 'transport Jam' Message is displayed for HP Photosmart D7200 and series D7400.

  Let me know if this helps solve the issue with your printer!

• transport jam f on Officejet 6310xi all-in-one printer

  I use an all-in-one HP Officejet 6310xi priniter.  I send the print command and when prinited sheet is delivered first four lines or are so prinitinig that half of the line and the message thenrerst prints OK.  However, after the delivery of the printed sheet I get message, "Transport jam" I received instruction of "open the door.  Clear jam and then press 'OK '.  How can I stop this from happening?  My operating system is Windows 7.

  Have you removed all paper from the input tray and shined a flashlight upwards in the status bar to ensure there is nothing caught in the rollers?  Remove the duplexer/rear access door and make sure that there is nothing in the rollers at the back.

  I would also check the printer.  The top and look down inside the right-hand side of the printer (right side of the carriage house).  Do you not see any paper into a ball in this section?

  There is also a document with steps to help fix a carriage jam in an Officejet 6310xi.  The document can be found here.  Let me know how it goes.

• Brand new Photosmart C410A duplexer jams to each double-sided printing

  I got a brand new HP Photosmart Premium Fax e-All-in-One Printer-C410a Monday. Today is Wednesday, and I have yet to print a two-sided copy successfully. It will print the first side of a page, pull the paper in the duplex unit, display clear paper jam then press O message, and I'll open the duplexer and remove the paper

  Recto pages seem to print very well, but this product every time I try to print double-sided copies - the duplexer has not worked once.

  The jammed paper that I am deleting is not torn or badly crumpled, and since he's out of the box for three days now, I can't believe he would already need cleaning. Is there something obvious that I'm missing, or do I just to cart this thing at the store?

  (It doesn't seem to be relevant to this problem, but the printer connected via USB to an iMac running the latest update of Lion. I upgraded to good Lion before purchasing this printer, so the only drivers I have are the ones downloaded via Apple Software Update.)

  Follow the instructions in cleaning here:

  http://support.HP.com/us-en/document/c02110413

  seems to have solved my problem, at least for now. I'm not clear on why a brand new printer, charge-out-of-the-box if need cleaning to work properly, but if that's all it took, at least, it's a good solution cheap and fairly easy.

• Photosmart 5524: 5524 Print Duplex

  Hi, I already bought HP Photosmart 5524. I had a problem with printing and double-sided scanning. After you print the first page, the printer pulls the page and it does not print. If I change manual double-sided printing option, the printer will work correctly.

  Hello, @marek30 - greetings!

  Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.

  I understand that you need to configure printing double-sided with your Photosmart printer.  Please follow the steps mentioned below and check:

  • Go to control panel - devices and printers.
  • Right-click on Photosmart 5524, then select 'printer properties '.
  • Select the tab "device settings".
  • Ensure that the "two-sided" is set to "Installed" rather than "Not installed" and save the settings.
  • Now, again give a right click on the printer icon and select "Print Options".
  • If a "Printing shortcuts" tab is available, select the option "Print on Both Sides" or «print double-sided (Duplex)»
  • If 'Print shortcut' is not available, click the "Layout", "Includes" or "Finishing tab", depending on which tab is displayed in your version of the driver.
  • Locate the "Print on Both Sides" or "duplex printing" menu or an option, then the option link or page flip depending on whether you want the document reads like a brochure or a Tablet and save the settings.

  That should do the trick. Let me know!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Photosmart 5524: Sweep ends only when go HP printer Asst. ; used to scan automatically

  Just for the last 2 weeks or so, when I go to scan a document to my computer with a Wi - Fi, the message ' computer does not, check network connection is displayed. I have virtue to solve the problem and the analysis, after going to the Printer Wizard, manage the scan of the computer, and then disable and then allowing once again the analysis to the action of the computer. Why is this and I go back to auto scan the prinetr again? Is this something to do with the recent Microsoft updates?

  Hey @Palmyra3,

  Welcome to the Forums of HP Support!
  
  I understand that you are not able to use systematically the "computer scan" function on your HP Photosmart 5524 e-all-in-one printer to your computer Windows 8.1. I would like to help you today with this problem of communication of intermittent scanning. Now, because you are able to go in and manually enable the option 'analysis of the computer' and it works fine (temporarily) we know that your software and drivers are correctly installed and that you have no such conflict of wireless communication. I think a background on your computer or a firewall program can cause the conflict of communication bidirectional scan.

  To solve this problem today can I please have you click here. When the page opens you will be taken to the paper Support HP for a computer"not found" or an error message "Connection error" message.

  The steps that I want you to pass by are going to be a little out of order that the document States. Please run through:

  Solution 5: Search for critical updates, hotfixes, and firmware:

  The only available for your printer update is update the firmware of the printer HP Photosmart 5520. If you click on the link provided you can upgrade the firmware for your printer and test again the front scan function.

  Solution 6: uninstall the software, run Disk Cleanup, turn off background programs, configure the firewall and then reinstall the software:
  

  Please start by step 4: turn off programs running in the background and again test the scan function. If everything works fine now that a program running on your computer background is at the origin of the conflict. You can leave your disabled if you want as the background programs. Programs on your computer will work fine, they just used automatically running in the background of your computer.

  If the problem persists, please browse: second step: delete unnecessary files and folders with disk cleanup, step 3: restart the computer, and fifth stage: Configure the firewall under Solution 6

  If the issue still persists, as the race through Solution 2: download a tool to fix the problem automatically

  Please let me know if the steps I have provided resolve your problem of communication of scan. Good luck!