Watch movies__

Try to watch a movie but alls I get is music, download to a portable device
I use a Dell with Vista home laptop.

Hi jojuthorn,

What player you use to play the movie? You get the error message?

What is the format of the video file? Are you able to play video files saved on the computer with no problems?

It sounds like a codec problem; You can search online for the missing codec and install them

http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions

Note: Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

You can try things:

ؠ Copy the movie to the hard drive (on the desktop). try to play the movie check if it makes a difference.

ؠ Try to play the movie using another drive

ؠ Try to play the movie on another computer to eliminate the problems with the film itself.

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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