"We cannot connect you right now. Check your internet connection and try again.

So, I have a HP PAVILION DV9000 initially delivered with Vista Home Premium that I upgraded to Professional 7 back in 2010.

I bought the key $39.99, while my PC was still on 7 Pro, but it would just not download on it saying 'download failed. "Unspecified error", so I just picked up the laptop to factory default which is Vista now.

But now the performance of the installation of mswos.com after filing my sound details giving the error of the object. Kindly guide on how to proceed.

I imagine that this is happening because the software was bought for 7 Pro PC and now it is being downloaded on a Vista PC, so it is not allow to happen.

Is it possible to return this order & buy a new key or another work around that.

Thanks for reading.

Hello

Thanks for posting in the Microsoft community!
You have reached the right forum for your question. If I understand correctly, you receive a error message "we cannot connect you right now. Check your internet connection and try again"when you try to install Windows 8 I suggest you follow the troubleshooting steps to check if it helps.

Just reply with the results. I'd be happy to help you further.

Tags: Windows

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