We get an error "the driver of the scanner supported by this software is not installed." Install it and then try again"after the installation of MP Navigator

* Original title: drivers Canon MP160 printer (scanner-MP navigator) on issues of Win8

Hello

I bought a win8 system. I tried to install the Canon MP160 driver on the system.

Had trouble at the start, but was able to install in compatibility mode for win 7, which solved the problem of the printer.

Now I have problems with the installation of MP Navigator to scan.

I am able to install MP Navigator but receive error message "scanner driver supported by this software is not installed.» Install it and then try again."

Help, please.

Pavan Sandur

Hi Pavan,

Thank you for the information.

You can uninstall the drivers from Device Manager and try to install the latest versions to check the issue.

If the problem persists, try to install the software of the browser in compatibility mode and see if that fixes the problem.

http://Windows.Microsoft.com/en-in/Windows-8/older-programs-compatible-version-Windows

You can also get in touch with the Canon Support for assistance on their products and compatibility.

http://www.Canon.ca/inetCA/contactus?m=loadcontactus&lang=en&commId=3&typeid=1&msegid=2

It will be useful.

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