We get an error "there is a problem with the device' while trying to use it on the computer of Windows 8

Sir... my model of computation used is ASUS Q500A and I also have the problem with my may even of them I also perform step u said in this forum, but may not work... my Windows I have used is windows 8. Please help me tnx

Separated from -.

https://answers.Microsoft.com/en-us/Windows/Forum/windows_8-hardware/getting-an-error-theres-a-problem-with-your-camera/9c494984-1178-4C3F-884c-80ac750d3fa6

Hello

Thanks for posting your query in Microsoft Community.

This problem is usually caused due to hardware or driver related issues. I suggest you try to install the latest drivers for the camera on the Asus or Windows Update site and check if it helps.

If the problem persists, then it would be better to contact Asus for more help on this issue. As this could be a problem with the hardware as well.

Support from Asus: http://www.support.asus.com/

Please do not hesitate to visit our Web site for any help with the Windows operating system.

Tags: Windows

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