We have made a purchase of the gems on the Cammand of Star Wars app.  Although us have been billed double and no has not yet obtained the gems.  Please help.

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• I have 10 updates to windows that will not be installed if you please help me with vista

  I have 10 updates to windows that don't will install tried everything.  The fixit man says it fixed, but I can not install.  This has happened for months.  I also downloaded packs 1 and 2.  I NEED HELP BADLY. Thank you

  Hello. Stevenantinori,

  Start > all programs > Windows Update

  Click view update history

  Under Search Status Failed

  Click twice on this list

  Details of the error lists error Code #.

  You can click on the link "Get help with this error" for more information.

  When noting these error Code #, please post back each error code # and KB # it relates to.

  Restart Windows Update after each method below

  Method 1)

  In the meantime, download and run the system update readiness tool

  http://Windows.Microsoft.com/en-us/Windows7/what-is-the-system-update-readiness-tool

  Restart Windows Update

  Method 2)

  Run the System File Checker tool

  Right-click on command prompt and select run as administrator

  Type the following command:

  SFC/scannow

  Press enter

  Note: There is a space between SFC and / scannow

  When the scan is complete, restart Windows Update

  Method 3)

  Reset the contents of the Catroot2 folder

  Opened in administrative Mode command prompt window

  Type the following command

  net stop cryptsvc

  Press enter

  MD %systemroot%\system32\catroot2.old

  Press enter

  xcopy %systemroot%\system32\catroot2.old /s %systemroot%\system32\catroot2
  Press enter

  Delete all the contents of the Catroot2 folder

  Type

  net start cryptsvc

  Press enter

  Retry Wndows Update

  Method 4)

  Delete incorrect registry values that may exist

  1. Click Start, in the search box, type regedit

  2. in the list programs, click on regedit.exe

  3. Locate and click the following registry subkey

  HKEY_LOCAL_MACHINE\COMPONENTS

  4. right click on the COMPONENTS

  5. click on export

  6. in the bvox of file name, type COMPONENTS

  7. in the save box, click Desktop, and then click on save to save the file to your desktop

  8. in the Details pane, right-click PendingXmlIdentifier right-click and then click on remove. If the value does not exist, proceed to the next step

  9. in the Details pane, right-click on NextQueueEntryIndex and then click on remove. If the value does not exist, proceed to the next step

  10. in the Details pane, right-click on AdvancedInstallersNeedResolving and then click on remove. If the value does not exist, continue to the next step.

  11. restart the computer

  12. try to install the updates again.

  Method 5)

  Save the Windows Update files

  Command prompt opened with administrator privileges

  Type the following command and press ENTER after each entry

  REGSVR32 WUPS2. DLL/S
  REGSVR32 STINKS. DLL/S
  REGSVR32 WUAUENG. DLL/S
  REGSVR32 WUAPI. DLL/S
  REGSVR32 WUCLTUX. DLL/S
  REGSVR32 WUWEBV. DLL/S
  REGSVR32 JSCRIPT. DLL/S
  REGSVR32 MSXML3. DLL/S

  New attempt to update windows

  I hope this helps.

• My Photoshop CC crashed. I clicked on the iCloud icon on my desktop and tried to update my Bridge and Photoshop, but they both failed. I retried and it has not yet. How can I get my Photoshop CC and CC rear deck?  I am preparing for an exhibition.

  My Photoshop CC crashed. I clicked on the iCloud icon on my desktop and tried to update my Bridge and Photoshop, but they both failed. I retried and they have not yet.  Help please

  Please see:error download or update Adobe Creative Cloud applications

  Error: "unable to install". Creative cloud office

  Error code 2 or 50: failure updating Creative Cloud desktop application

  I hope this helps.

  Concerning

  Megha Rawat

• Have a Windows update and my screens are all screwed up now, Please HELP!

  I am running Vista Home Basic and day before yesterday when I rebooted my computer, a Windows update itself installed. He said he was installing 1 of 1 files. I knew the idea of what the update was for, but when I brought my system to the top of the screen and all open windows, including web screens are all strange and almost hourglass like? I tried to restore my system to three times, tried to adjust resolutions and even settings on my old monitor and nothing works. It also seems that all icons and things are a little bit bigger and I don't see anything on the left and the right of my screen. Can someone help me? The only thing that seems normal is the password screen that appears when I turn on my computer before I get to my home page? Any ideas?

  Hi PVneedshelp,

  Welcome!

  I suggest that you try to system restore to the point before you install the update by using the Windows vista installation disc.
  To use the Windows recovery environment, you must have the Windows Vista or Windows 7 installation disc. To start the Windows recovery environment, follow these steps:
  1 put the installation disc in the disc drive, and then start the computer.
  2. press a key when you are prompted.
  Note If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings. For more information, see BIOS: frequently asked questions.
  3. Select a language, a time , and monetaryand a method of keyboard or input and then click Next.
  4. click on repair your computer 
  5. in the dialog box System Recovery Options, click the operating system you want to repair, and then click Next
  In the System Recovery Options dialog box, click System Restore to restore the operating system to the restore point created when the program or the driver has been installed.
   
  Check out the link for more information below.
  http://Windows.Microsoft.com/en-us/Windows7/restore-your-computer-from-a-system-image-backup

  If the previous step fails, then I suggest that you uninstall the display adapter driver that is present on the computer and then install the latest driver for graphic map of the manufacturer's Web site and check if it works very well.

  You must be logged on as administrator to perform these steps.
  How to uninstall a computer device driver.
  1. open the Manager of devices by clicking the Start button, clicking Control Panel, clicking system and Maintenance, and then clicking device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  2. in Device Manager, look for the device you want to Update, and then double-click the nameof the device .
  3. click on the tab driver , then click Uninstall and follow the instructions.
  Once the uninstall is complete, restart the computer and then install the driver to view CAD that you downloaded from the website of computer manufacturer.

  Also suggest to run Windows updates and make sure that you install the availability.

  1. open Windows Update by clicking the Start button, all programsand then click Windows Update.
  2. in the left pane, click check for updates, and then wait while Windows searches the latest updates for your computer.
  3. If updates are found, click install updates. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  Halima S - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I have a billing problem and Photoshop does not work properly how to fix this problem?

  Please answer I need to make this work, I paid the monthly fee of $10,59 and I get no support!

  You need to contact Adobe for you billing issue, it's a user four steps adobe customer support.

  For your Photoshop problems, this community of users can be useful.

  Provide relevant information to get faster answers

  More information you provide about your situation, the better equipped with other community members will answer. Consider including the following in your question:

  • Product number and the version of Adobe
  • Operating system and version number
  • The full text of all error messages
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.

• put an item into the basket, made an empty recycle bin, need return the item, please help, I did nothing since the drain, so the machine is in the same condition as when I emptied

  put an item into the basket, made an empty recycle bin, need return the item, please help, I did nothing since the drain, so the machine is in the same condition as when I emptied

  If you have xp, you can do system restore

• I have problems with my Apple ID when you download applications, that it is said that your ID Apple has not yet been used in the iTunes Store

  I have problems with my Apple ID when you download applications, that it is said that your ID Apple has not yet been used in the iTunes Store

  What exactly is the problem? You are also being invited to review the account and enter payment details? If you did you are your details accepted - if they are, you should be able to remove them then.

• my computer is very slow and the sound is crackling and move icons on their own i have norton security and scanned and it came with a few flaws, but has not yet sorted

  my computer is very slow especially on the startup sound is crackliing and when you watch videos it jumps a little icons often have moved when I start I have norton security and it did an analysis complete and it came with a few things but has not yet sorted

  Hello

  Try to update norton antivirus defination files and run a full system scan in SafeMode (http://support.microsoft.com/kb/315222).

  I hope this helps.

• I get the error code 643 during the installation of the dates... I tried yesterday, some steps that have been put to me... they did not work... Please help

  I get the error code 643 during the installation of the dates... I tried yesterday, some steps that have been put to me... they did not work... Please help

  There are 2 updates will not install... Ive had this problem for the last 6 months

  See if this Microsoft Support will help you:

  http://support.Microsoft.com/kb/976982

  Note: there are 2 methods. If the August challenge it for me does not help, try a 2nd.

  Another article to number 643
  http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-80070643

  .........................................................................................

  Take a look at this answer of MS Answers forums:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/what-is-error-code-643-Windows-vistaunable-to/4ab6dd4e-e9eb-4a0f-b822-ad976e2c33c6

• I just installed Windows 7 on a part of the Dell Vostro 1500, l features notebook.__In control, I have two mistakes "Device Base system has not a driver" __There is no driver installed for the Base system device. _ No fixed

  I just installed Windows 7 on a Dell Vostro 1500 laptop.
  In the pane control, devices of l, I have two errors "device Base system has not a pilot.
  There is no driver installed for the Base system device. Not fixed
  Apply the solution to the complete driver problem
  Install a driver for this device does not work

  Troubleshooting gives me two messages:
  The first is: there is no driver installed for the Base system device.
  The device information
  Name: Base system device
  ID: PCI VEN_1180 & DEV_0592 & SUBSYS_02281028 & REV_12\4 & 1F967EE5 & 0 & 0BF0
  Error code: 28
  The second is: there is no driver installed for the Base system device.
  The device information
  Name: Base system device
  ID: PCI VEN_1180 & DEV_0843 & SUBSYS_02281028 & REV_12\4 & 1F967EE5 & 0 & 0AF0
  Error code: 28
  I cannot locate a driver through web search - how do I know what are the devices? and where can I find a driver?

  Try to update the drivers using Windows Update.  If this does not work, try the versions of Vista of Intel and Ricoh under Chipset drivers on the website of downloads & drivers for Vostro Notebook 1500 . Make a restore point first.

• The space bar has stopped working in text blocks. Iendupwithsentaceslikethis - I have reset the mac, but it is always the case please help!

  Iendupwithsentaceslikethis - I have reset the mac, but it is always the case please help!

  Latest version CC

  Richard

  Solved the problem - I just changed a Chinese document. I copied the milling guide in a new document.

• I bought a pack of students have been 4 days and I can't find the package

  I bought a pack of students have been 4 days and I can't find the package in my account

  on the order management account recorded in me that I did not order history

  I see that your order for Creative Cloud Teacher Edition is successful.

  Please consult, download and install Adobe Creative Cloud apps to install applications on your computer.

  Kind regards

  Hervé Khare

• I have a Pavilion 6620f and it does not show me the type of motherboard. It lists only the DVT 2AB1

  I have a Pavilion 6620f and it does not show me the type of motherboard. It lists only DVT 2AB1 as the system board. How to find the right model MB?

  No, this isn't what I remember seeing at the same time. I downloaded a program called BeLarcx Advisor, he told me I have a FOXCONN 2AB1 DVT and I have an ATI Radeon 4200 in there.

• I have PSE 7 and with official serial number. I have a new laptop and I can not install PES. I'll gett a mistake: not good serial number... :( I uninstalled the PSE from my old computer software. Can someone help me?

  I have PSE 7 and with official serial number. I have a new laptop and I can not install PES. I'll gett a mistake: not good serial number... I uninstalled the PSE from my old computer software. Can someone help me?

  To locate the serial number:

  ----------------------------

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  Error "serial number is not valid for this product". Creative Suite
  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  Error failed to validate the serial number | CS6
  http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html

• have subscribed to standard acrobat and when I tried the load down, I got as far as the screen of the installer to receive one or two percent and seems if being arrested have uninstalled nitro 9 and firewall does not prevent it

  have subscribed to standard acrobat and when I tried the load down, I got as far as the screen of the installer to receive one or two percent and seems if being arrested have uninstalled nitro 9 and firewall does not prevent it

  Hi Michael,

  Try to download it from another browser.

  Disable all third party such as antivirus spyware applications, and so on.

  See the following link for download Acrobat.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  Please let know if it works

  Concerning

  Sukrit diallo