We're using CS4 on Windows and download problems

Told us to download Photoshop CS2 9.0.2 update to resolve a problem, we are having to correct the images in Acrobat Pro by going directly in Photoshop. Our problem is that the download gets as far as the installation wizard & then we get this message: 'a qualifying version of Adobe Photoshop CS2 software is not detected. The installation is cancelled. " and the installation is cancelled. We run CS4 on Windows XP & Vista.

Can someone help us?

Thanks in advance!

Ann

PigeonRiver2 wrote:

We were told to download Photoshop CS2 9.0.2 update to resolve a problem, we are having to correct the images in Acrobat Pro by going directly in Photoshop.

Which devil do you have this opinion?

A patch to CS2 will not help a CS4 installation!

What is the problem that has led to this?

Tags: Photoshop

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    | 28. KIND OF WINDOW. 7375K | 1090M | 3114M | 5569K (1) | 21:39:36 |
    | 29. KIND OF WINDOW. 7375K | 1090M | 3114M | 5569K (1) | 21:39:36 |
    | 30. KIND OF WINDOW. 7375K | 1090M | 3114M | 5569K (1) | 21:39:36 |
    | 31. KIND OF WINDOW. 7375K | 1090M | 3114M | 5569K (1) | 21:39:36 |
    | 32. KIND OF WINDOW. 7375K | 1090M | 3114M | 5569K (1) | 21:39:36 |
    | 33. KIND OF WINDOW. 7375K | 1090M | 3114M | 5569K (1) | 21:39:36 |
    | 34. KIND OF WINDOW. 7375K | 1090M | 3114M | 5569K (1) | 21:39:36 |
    | 35. KIND OF WINDOW. 7375K | 1090M | 3114M | 5569K (1) | 21:39:36 |
    | 36. THE WINDOW BUFFER. 7375K | 1090M | 5569K (1) | 21:39:36 |
    | 37. KIND OF WINDOW. 7375K | 1090M | 3114M | 5569K (1) | 21:39:36 |
    | * 38 | TABLE ACCESS FULL | TMP_KONSO_FIRMA | 7375K | 1090M | 27832 (2) | 00:06:30 |
    ----------------------------------------------------------------------------------------------------------------------------------

    This request goes most of the time on direct_path_read_temp event but PGA serves almost not at all.
    This table TMP_KONSO_FIRMA a date of 1 GB, but this query uses about 60 GB.

    Any ideas what is worng with it?
    It comes to 10.2.04

    Thanks for help
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