We tried to install Adobe first Element and he repeated to me that drive E is empty.

Adobe Premiere elements 13.1 keeps saying drive E is empty.  We got around him, changing the name of another letter.  Why did do that?

Véronique

Please explain your question a little more away. Here's your scenario?

1. you have installed Adobe Premiere elements 13 (on which OS computer?) Supposed the installation disc and the default location on the Local c drive.

2. you insert your installation disc in the tray of the burner, the burner is the E drive? And, you get an empty message E drive instead of automatic reading

you click to start the installation path?

There is a known issue with the elements first 13/13.1 where installing this version an error No Disc. The fix for this is deletion or deactivation of the OldFilm.AEX

file in the path

Program Files

Adobe

Adobe Premiere Elements 13

Plug-ins

Commune

NewBlue

and in NewBlue folder is the file OldFilm.AEX that you remove or disable renaming of OldFilm.AEX to OldFilm.AEXOLD.

What kind of Blu - ray or DVD/CD burner DVD burner has been involved in this situation - internal or external?

RTA

Tags: Premiere

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