We try to download Adobe Reader, but Adobe Application Manager does not work.

Similar Questions

• CC of Adobe Application Manager does not work after update

  Last night I avrived home and sat down to work on my Web site and other projects aside after a long day of work.  I opened my application manager, and he informed me that she had an update.  So, naturally, I agreed and was excited to see the new update.  Unfortunately after a few hours of trying to figure out things about why I couldn't access my Muse Adobe and Adobe Application manager after the update I had to abandon.   I was online with technical support on the issue and gave a link to download the application Manager once again (it was my 3rd attempt to do, and the link that was given to me was exceeded).  After finding that this will take more time than I'd hoped asked if the support of teak could help me solve the problem of the Muse.  I was told that I would be transferred to the support of the Muse and has never been after an hour or two.

  I'm stuck now still not be able to use the muse (after a few re - installs) and not able to use my application manager.

  Currently my backgound Telechareger when I lunch my application manager goes black and the application manager appears and is white with no options to choose and shows nothing.  When I try to use Muse he askes connect me, then gives me an error message asking me to please try again later...

  Can anyone help, anyone had this problem before?

  (running on a 64-bit system, windows 8, Adobe CC member)

  Hi LantzDesign,

  Could you please follow this step and let me know if it helps.

  Rename the OOBE OOBE.old folder from this location and boost creative cloud.

  C:\Users\(your username) \AppData\Local\Adobe

  Kind regards

  Abhijit

• Adobe Application Manager does not work

  We bought two licenses of the Creative Suite, but only one of them is ok. For the second, when the user accepts the invitation of the administrator and starts the download of the adobe Application Manager, it can only download trial version and not the full version as the first licences

  Refer to this:

  Connect you or activation errors

  And of course make sure that used email addresses exactly match.

  Mylenium

• Unable to get to install Acrobat, Adobe Application Manager does not work!

  How can I get Acrobat to install correctly? Whenever I try, I get the Adobe Application Manager:

  

  Cannot select anything on the menu drop-down superior. and if I click on accept... nothing happens!

  Hi Shotgun981,

  Add to that Jeff & Sheena share, do you have any other product installed on this machine? Is it works fine? Can you please navigate to the below mentioned location and advice if it worked for you or not.

  / Library/Application Support/Adobe/SLStore

  
  

  Rename the documents mentioned above in SLStore_old and try and launch Acrobat. If this does not work, please ensure that we have all the permissions on the folder that is mentioned in the article. (Note: this article is only for sharing the location and the real problem is not described in it)

  Configuration error 16. CC, CS

  
  

  (Note: this article is only for sharing the location and the real problem is not described in it)

  
  

  See you soon,.

  Michael Sharma

• Just finished a clean install of Photoshop CS6 on my Mac Book Pro Yosemite and Adobe Application Manager does not and cannot install a new copy of Adobe

  Just re-installed a fresh copy of Photoshop CS6 on my Mac Book Pro Yosemite and somehow the Adobe Application Manager does not work and so can't check my copy.  What should I do?

  I get a message saying that Adobe Application Manager can be damaged and that I should install a new version of the MAA.  But after downloading a new copy of MAA and makes installation, the program (AAM) will still not installed.  It's like an infinite loop!

  Please, someone help!

  Thank you!

  HI gener7!

  I'm sorry but I'm not on creative cloud.  I'm still on CS6 and it was Adobe Application Manager was not working and I could not install the update to this application.  My AAM version is: 8.0.0160

  The link you provided was the update I wanted to install but it does not work.  A window will appear during the installation that says:

  We encountered the following problems.

  Setup could not initialize.  Please download Adobe Support Advisor to detect the problem.

  and then the link to Adobe Support Advisor that leads to a page "Adobe Support Advisor has been abandoned".

  Thank you!

• Adobe Application Manager does not display that Acrobat Pro XI is installed when it was

  Adobe Application Manager does not appear that Acrobat Pro XI is installed when it was installed by the Adobe Application Manager. I tried clicking on the button in the application manager Adobe who installs the program again and gives a key to launch the installation program. But the next time Adobe Application Manager starts, it said: Acrobat Pro XI is not installed, when it was installed (and working). I am a subscriber of creative cloud on the Mac (MacOS 10.8.3). platform Adobe Applicationa Manager is version 7.0.0.324.

  How can I get Adobe Application Manager to show that the program Acrobat Pro XI is installed?

  Thoughts?

  -john

  I tried the suggestion Greg_M #1 first - without success. Then tried the suggestion #2 of Arpit - also without success. However, I discovered that the uninstall program running in 'Applications-> Utilities-> Adobe Installers folder' had not removed the file Acrobat Pro XI (he was still in his file in the Applications). Finally, what worked manages the uninstall program that was in the folder ACROBAT PRO (NOT the utililites folder). When I ran the uninstaller program, I had also ticked the box in preferences to delete (not sure if that matters).

  All is well now. When I run Adobe Application Manager it says correctly that Acrobat XI is "installed".

  Greg and David thanks for your help/suggestions!

  -john

• My CC is display I have 3 update, but my application manager does not open. Help, please...

  I need to update on my creative cloud but my application manager does not open. I tried in the drop down menu and all I get is the spinning wheel, indicating it to load. When I try to my Doc nothing icon it bounces then nothing happens. I am unable to access and part of the CC in the menu dropdown. So far, all my apps work fine, but I would like to make the updates before they get glitch.

  Hi madimae86,

  Please, try the following steps, assuming it is a MAC:

  (1) open the activity monitor and Force leave Adobe CEF Helper creative cloud, Adobe CPI broker & Crash Deamon if they are available.

  (2) try to open it, if does not work then go to Applications > Adobe Creative cloud > right click > Get Info > click the Add > select the user to which you are connected to > give read and write access.

  (3) if it works then enable the root user and the launch to date, visit this link on how to activate/sign in to the user root activation and using the user 'root' in Mac OS X

  Please let me know if it's Windows, I'll send you the steps already.

  -Pierre

• CC Adobe Application Manager does not install / launch

  I was getting an error message on my application manager when you try to update. I fixed that on my iMac by uninstalling it and then put it back.

  So I tried the same thing on my MacBook, but now it seems to have messed up things. Installation * appeared * to succeed in the sense that the completed progress bar (I tried 3 times) but I have not received any notification at the end and the app is a not run by itself.

  Also, I can't find the icon of the application anywhere, and if I look into the applications folder, all I get is this dubious group of files / folders and nothing for the launch (see below)

  Does anyone else have this problem?

  

  You can download desktop creative cloud applications and use, Adobe application manager is the old version now.

  Click to download: Creative Free Cloud | Download the free trial version Adobe Creative Cloud

  -Pierre

• Adobe Application Manager does not update on Win 8.1-> cannot install apps

  Since the update PC Windows 8.1, Adobe Application Manager that manages creative Cloud applications will not update, that is why we cannot install or update apps CC (specifically, Acrobat).

  By clicking on the download button on the Acrobat of CC page, Adobe Application Manager begins to update, and then stops with error:

  We encountered the following problems:

  Adobe Application Manager cannot install.

  [Quit]

  Repeated attempts fail.  It is urgent to admin several CC apps so to be forced to use the App handler brings us a break of substantial activity.

  /SRC illuminating NYC

  Hi illuminantpartnersnyc ,

  Close all Adobe application, browsers running at the back and try to install again. If still the same error please follow the mentioned steps:

  1. go to the Files(X86) C/Program Files/Adobe/OOBE /Common and rename to OOBE.old

  Please go to C/user/User Name/App date/local/Adobe/OOBE and rename it to OOBE.old

  Log on to CC Office: https://creative.adobe.com/products/creative-cloud and run as administrator to install it.

  If still the same error then please activate hidden admin: http://www.eightforums.com/tutorials/9650-built-administrator-account-enable-disable-windo ws-8 - a.html and try to install again the hidden admin account.

  Please check if the log: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html if the error still persists.

  Kind regards

  Romit Sinha

• Adobe Application Manager does not update

  I've never been able to update Adobe Application Manager. I tried to update as an administrator, but still does not work. I need to remove my hard drive and reinstall? I can't download apps. What is the point of payiang for Adobe CC so I can't access it!

  • OOBE and rename OOBE_old located in C:\Program Files (x 86) \Common Files\Adobe (64-bit) or C:\Program Files\Common Files\Adobe (32 bit)
  • Restart the browser
  • Go to https://creative.adobe.com/products/creative-cloud
  • Connect using Adobe ID and password and download the desktop CC application.

• Adobe Application Manager does not

  Adobe Application Manager opens and InDesign download as ordered, but failed when trying extract the files giving a message that the application manager has been corrupted. I have installed the latest updates. I can't find the program to uninstall to reinstall. Now I am unable to open the program to all and receive a message saying: "Adobe genuine software Validation failure." The product you want to install is not a true software of Adobe and seems to be false. »

  This should help. http://helpx.Adobe.com/x-productkb/global/digital-certificate-revoked-AAM.html

• Update of Adobe Application Manager does not

  I just tried to update the Adobe Application Manager, and it does not work.  Get this message: "sorry, there seems to be a problem with the process of plant (Error Code A12E1).

  
  Someone knows how to fix this?  I'm on a Macbook Pro Mountain Lion OSX 10.8.4.

  Thank you!

  See if the information given in the following validation help:

  http://forums.Adobe.com/thread/1002413

• Update of Photoshop CS5 serial accepted Installer, but Application Manager does not work

  Hi - I grappler had Photoshop CS4 for Windows, but I am now on a Mac and follow-up information on the upgrades to the platform. I called Adobe to upgrade to CS5 Wednesday and asked to change from Windows to Mac.

  The installer asked for the new series, she agreed and then asked a previous version, I gave him my Windows version CS4, which she also agreed. I was able to use Photoshop without problem Wednesday, but today, I get an error during startup.

  The Adobe Application Manager window opens with 'Adobe Photoshop CS5.1 trial provide a serial number', I re - enter the serial number that I have on my receipt for CS5 and it responds "this serial number is not valid for this product".

  I called Adobe support several hours ago and said to wait a few hours and try again, they have server problems. I'm not still have a bit of luck and it looks like even as it tries to connect to a server, as soon as I paste the serial number in, it is not valid.

  Any thoughts?

  Thank you!!

  Will be

  The server, problems have been resolved, so please reply to this thread if you continue to experience difficulties.

• Adobe Application Manager does not connect! Windows 7

  Hello - hope somewhere there is someone who can help.

  I have just purchsed clouds Creative suite 2 days ago - after the implementation of Macromedia Dreamweaver and Fireworks 8 for too many years

  Setup

  OS = Windows 7 32 bit - administrator - its a PC at home with no network home.

  Here are the steps I did - I am trying to be detailed as possible, so maybe someone can help you

  1 downloaded application manager

  2 logged in and downloaded some of the products

  3. application manager advised there were updates for installed products and tried to update - with and error.

  4. at some point I think I had control of the parameters pop up windows accounts and I can have clicked No..

  5. now, when I try to launch the Application Manager he asks logon there is a link, it displays my name so I (e-mail address and password to access adobe) 'I think' to Adobe the I get the error message following 'download error. Press try again or contact customer support. There are two options button, 'try again or Quit", new attempt just give the same message.

  6. I have disabled the windows firewall.

  7. I added the application manager to my firewall settings and application Trend Micro - same mistake

  8. I can't open the apps that I downloaded. But I did not download all the

  9. I have downloaded and run the Adobe creative suite cleaner - Manager of applications reinstalled - same mistake

  This is the funniest.

  I have just connected to the same PC, but on the profile of my son and ran the application Manager (I had to put my administrator password) and Manager of Application open, connected and now is download the software again.

  It is a solution for now, but I don't want to keep connection to another account on the PC when I'm an administrator.

  Any ideas?

  Thank you

  Andrew

  Hi Mylenium

  Thanks for the reply.

  Well I thought it was one of those things windows requiring too much fiddling around so I did what was for a long time - a backup complete of all my data - and a reinstall windows and everything good I tried to make a "restoration of the previous point" but that did not work.

  I made no changes to my Trend Micro application firewall settings as suggested

  In regards the application manager runs on my 'son' on the PC login installs it worked, but updates has not therefore reinstalling windoiws from scratch

  Thanks again

  Andrew

• Adobe Application Manager does not connect

  I just installed the application manager to try the free trial of CC in the hope to buy it if I like it.  However, the application Manager starts, and it is "impossible to arrive on the adobe servers."  I get a list of available software.  I have the internet connection and stopped my firewall and am still unable to connect.  I even used the adobe cleaner to remove and reinstall the program without success, but also to restart my machine.  I'm on a home network and not a managed network.  I have beautiful connection otherwise.  Thoughts?

  The activation servers should now be available.  If you are still facing difficulties of activation please see http://forums.adobe.com/thread/1233108.