Webcam integrated in HP G60-635DX does not work [windows 7]

HP G60 Notebook PC/product number: WA574UA-ABA. The operating system is Windows 7.

Im having a problem with the integrated webcam. Ive looked all forums on this topic and there is question not quite like mine. I will do my best to describe my problem with my computer.

Best guarantee of purchase is in place, and they are the ones who caused this problem because I sent this computer to them for repairs.

(Best buy sent the laptop to manufacturing to get my keyboard replaced, and they replaced the lower part of the labtop).

In any case, I looked at several forums that led me to the "Device Manager" here's the problem:

(1) it is prohibited "imaging device" and not "unknow" devices that

(2) I tried to "Add legacy hardware" and found the imaging device driver, but I guess that the "HP Webcame 101" is not yet installed on this computer more.

(3) ive even downloaded DriverDoc did and it scanned all my drivers and I saw that I got "HP Webcam 101" but I am not able to find it myself, but whatever... If someone could help me that would be amazing, I spent like 4 hours on it. Laughing out loud

Hello

In this case, please call HP technical support & get the part replaced.

Tags: Notebooks

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