Welcome screen very long

Hello

There is a problem with my laptop - HP ENVY 15-j001er: she starts off very long during the Welcome screen. And it can do not to start at all. I have to reload each time this happens. The laptop is new. I think that happens because of the slow HARD disk - only 5400 revolutions per second. Operating system is windows 8.1.

What could be?

Hello

Good to hear, can I also recommend downloading Malwarebytes on the net (its free) search Google Malwarebytes download and install the program. Open the software and display the top click on "Refresh" once the update is done choose scanner and do a full scan of your system. When the scan is complete click "View the scan results" and nothing found will be listed, and then place a check next to detected objects and click on remove, you must perform a reboot once invited to remove completely all threats...  If you use malwarebytes alongside your Norton Anti virus (regular tests), your system will be initiated. Don't forget to update Malwarebytes

Checkurtech

Tags: Notebooks

Similar Questions

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    original title: can not go beyond the Welcome screen, or the safe mode works - Vista

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    If this does not resolve the problem: Please reinstall your copy of windows vista completely

    Depending on the symptoms, it is very likely that this problem is caused by a conflict with third-party drivers or services. If you have a back up of all your data, please reinstall the operating system. A new installation of Windows Vista is always an effective way to solve such a problem. After formatting the hard drive and reinstall Windows Vista, we will obtain a new installation of Windows Vista. It is more stable than the current system.

    I look forward to your reply

    If this post can help solve your problem, please click the 'Mark as answer"or if you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

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    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ==========================================

    If necessary try a stronger set of controls:

    From the COMMAND prompt from a floppy boot or the Recovery Console/environment (if you have) run these:

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    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

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