Western Digital WD10EARS internal hard drive Caviar Green 1 TB - my system does not recognize the new drive

I recently bought a computer Dell 4700 to a friend with Windows XP installed. I've updated the memory to 2 GB and now seeks to install a WD10EARS 1 TB harddrive. The new works of fine memory is not the hard drive. My system does not recognize the new drive. I contacted WD for help and they told me to try diferent rider combinations that were Jumper 1-2 and 5-6, still does not work, I checked the hardware compatibility list and he said he would start uo without modification. This isn't. I would be very greatlyful for any suggestions, to HELP!

I've had several people tried to help me solve my problem. They were all, I thought, more than I am computer savvy. As time progressed, solutions became more complex. After they all left without resolution I thought and it appeared to me that the simplest solution might be correct. One person had checked. I turned on the computer and when the Dell logo came I pushed the F12 key to open the Dell configuration screen. The drive on which the new drive has been installed has NOT been activated! Duh! I activated the he and the program Acronis recognized and everything went like clockwork after that. Phew! What relief! Thank you for your comments I am just glad that my problem it doesn't require resolution. Are Mod

Tags: Windows

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