What are the permissions to the supervisors in the IPCC Express?

What are the permissions supervisors have in IPCC Express? The client wants to know if we can set permissions for supervisors as a Multi level admin for the call manager.

Hi Chuck,

Adding a user as a supervisor by the IPCC allows them a login to the http:///appsupervisor page. As far as I know, you cannot restrict access more far. If you make reference to what the agents/csqs they may see, then you can divide them into teams and only associate the supervisor access to the specific group of officers/csqs. Moreover, I think that we work for the same company, do not hesitate to these question directly. Nice to see you here on the forums.

-Chuck L.

Tags: Cisco Support

Similar Questions

Maybe you are looking for

  • How to remove qvo6

    How to remove qo6

  • HP 940 print head: evidence of a wrong print head

    Hello world. I want to find a way to get the evidence from HP to show that they are false, in order to get the refund.Return is not an option. It is illegal to carry counterfeit products. I don't want to violate the law for only a few dollars. Report

  • queryblock in MATRIXx 8.1.4

    Hello I run MATRIXx 8.1.4 and it seems that the queryblock function does not work correctly. For example, when I enter the following command in the command of Xmath window: [block_name = Name] = queryblock (1) I get the following error: F * should be

  • ALL: Number of pages in HPConnected printer without ink instant

    I have printers located in our offices throughout the country and want to be able to see the current page count, or get an automatic count of the pages report sent to our main office through HPConnected email without having to put every machine on th

  • System File Checker disorders.

    Tried to install Turbo Tax 2010 but it returned the error code 1935 'an error occurred during the installation of Assembly.' and provided a repair to fix tool.  Downloaded and extracted the exe file and it ran.  He said that all the registry files ar