What do you do when you can't read DVDs even after you have downloaded a decoder.

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• I have Photoshop Lightroom 5 and you have downloaded Camera Raw 8.7.1 & DNG Converter with success. I have a new model of Sony Alpha 7 11 ILÇE A7M2 which is supported by LR5. I'm still not able to see the RAW images. The message says not available ove

  I have Photoshop Lightroom 5 and you have downloaded Camera Raw 8.7.1 & DNG Converter with success. I have a new model of Sony Alpha 7 11 ILÇE A7M2 which is supported by LR5. I'm still not able to see the RAW images. The preview not available for this DSC - ARW file message says. Whatelse should I do to see my photos? Can anyone help?

  Anita

  Support for the camera has been added in the latest version of Lightroom, version 5.7.1. After you download Camera Raw 8.7.1 will have no effect on Lightroom because Lightroom does not use plug in Camera Raw. You must ensure that you have updated Lightroom to the latest version in order to have support for this camera.

• What should I do when it says "Adobe Reader cannot open protected mode due to incompatibility with your system configuration"?

  What should I do when it says "Adobe Reader cannot open protected mode due to incompatibility with your system configuration"?

  Hi sharronw31229175,

  Please visit the below links for the same thing that it would be useful:

  Protected Mode Troubleshooting | Adobe Reader

  Adobe Reader cannot open Protected Mode due to a problem with the configuration of your system.

  Let me know how it goes.

  Kind regards

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• I had a computer stop working (broke) who was running CS3. Now I have a new computer and downloaded Cs3 from my Adobe account online. After you have downloaded and installed, I entered my serial number and it won't work. I could not turn it off on m

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  The serial number you have is a Volume License serial number, which works only with the specific volume license Installer. Please visit the Adobe license | Serial numbers | Orders | Accounts.

  I hope this helps.

• Professional vista upgrade to windows 7 premium.now I can't read DVD or install programs with disks, etc.

  I upgraded from vista business to windows 7 premium. Now I can not read DVD or install programs with disks, etc.

  If your dvd player is as it does not exist and is one of those listed below you may need a firmware update. If this isn't one of those listed so my answer does not apply to your situation.

  If your dvd player is one of the following values, see kb975270

  Sony BC-5100 s DVD

  Sony BC-5600 s DVD

  TSST TS-L633B DVD +/-RW DRIVE

  http://support.Microsoft.com/kb/975270

• I bought a new carmera and Photoshop CS4 camera Raw can not read the ARW files.  I downloaded the lateset update but still can not read how can I get this problem solved thanks

  I bought a new carmera and Photoshop CS4 camera Raw can not read the ARW files.  I downloaded the lateset update but still can not read how can I get this problem solved thanks

  Hi tonyf,.

  Greetings!

  Each device is compatible with a minimum version of camera raw.

  Here is the complete list: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

  Please check if you have this version of the camera installed which include your raw files.

  It would also be that your photoshop will not have to install this version of camera raw as its very old.

  In this case, you can convert your raw files to DNG and can use it.

  To convert the files to DNG, you must download and install the DNG Converter.

  Here is the link:

  Windows: Adobe - Adobe Camera Raw and DNG Converter: for Windows

  MAC: http://www.adobe.com/support/downloads/product.jsp?platform=Macintosh&product=106

  Concerning

  Jitendra

• What should I do when I can not enter a password when you try to connect to a wifi network

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  I must point out however that I have just went to Starbucks and was able to connect to their wireless network without having to enter a password, and I don't have a problem connecting to my home network either.  Thanks for your help.

  Jim

  Hi Jim,.

  Thanks for choosing Windows and thank you for providing an opportunity to help you.

  According to the description, you have problems to access wireless networks.

  This problem may occur if there is some incorrect settings in the network.

  Perform the steps from the link below and see if it helps.

  How to troubleshoot wireless network connections in Windows XP Service Pack 2

  Answer to us if you are experiencing problems with wireless networks or any other problem of Windows, and we would be happy to help you.

  Good day!

  Hope this information helps.

• Can you have downloaded previous versions of the software with creative Cloud service?

  Do I understand correctly that you cannot download the old versions of the software using the service Cloud of Createive?  This is not a good model for those of us who are dependent on plugin (s) other suppliers for our company.  I found the creative Cloud service I was looking for Dreamweaver - we bought a plug-in which (as well as others from this company that we currently have) are currently certified for CS5.5. So I can't get it with the service?  Even when plug-ins certify you, we are unable to level for some time because of the huge effort to test... until I can't add another product to go with our current version?  This is not some off-brand, little-known plug-ins, these are used by JP Morgan, G.E., AIG, etc...

  Well you can get a version of the Adobe Creative Software before Creative Suite 6.  There are plans to allow users to access even older versions of the software available in the creative cloud.  So you should always be able to access Dreamweaver CS6 in the future.

• How can I erase the drive hard when I can't read the screen of the monitor?

  I need to wipe the hard drive and reinstall windows xp but I can not "cmd" promp because I can't read the monitor

  What do you mean that you can not read the monitor? Is the black screen or it seems weird when you start the operating system? And why do you need command prompt to reinstall an operating system?

  You need not be inside an operating system to reinstall.

  1. Insert the installation disc and turn on your computer
  2 watch it down or up for orders of F access the BIOS (usually F2) or the Startup Manager (usually F12)
  3 power on the system again, then press the button once Startup Manager as a couple at the time wherever you turn on the computer.
  4. Select the CD/DVD drive as the boot device
  5. a screen will come in saying to press a key to boot from CD (so press a key) and the installation will begin.

  If you don't have a Boot Manager, then you must start in the BIOS or Setup and move the CD/DVD drive up to make the first boot device.

• How can I activate Windows XP after a crash when I can't read the code of computer-based product

  Also I would upgrade but I can't get into Windows because I can't read the code of the product.  I took be cleaned as I believe somehow that I caught a virus... they made a temporary activationsl, I suppose, Windows XP because they could not read the product either code.

  I would like to contact Microsoft support. Explain your situation and they should be able to deliver a readable product key. You can get the number here

• Cannot open photoshop after you have downloaded the trial version

  Hello

  Since June I download, uninstall regularly photoshop.

  a each time could not be opened because "of a program error."

  I have Mac Os 10.9.4.

  Thank you for your help

  Hi Julietteneui,

  If you get errors of program, there should be a file named PSErrorLog.txt in the folder Preferences in Photoshop. If this isn't the case, you have a problem with permissions on the Preferences folder.

  To ~ / Library/Preferences. Now open the preferences and settings of Photoshop CC.

  If you still can't find the settings of Photoshop - you have a problem with permissions on the library or preferences folder.

  Kind regards

  Rave

• Equium - Toshiba DVD Player can't read DVD

  When I insert a DVD into my internal DVD Toshiba Island DVD player application starts but then displays this error message: -.

  + * Unable to output the video to an external device. Please change your device display by pressing Fn + F5 keys after the end of the application * +.

  I press Fn + F5 keys according to the directives and the drop-down list display Fn shows the symbol of the laptop before retreating off the screen. But still the DVD returns the same message and will not play. I find myself with Windows Media Player to play the DVD.

  What is going on?? What I am doing wrong?

  I'm new to the forum please excuse if this is a repeated question.  :-(

  What satellite notebook do you have?
  What operating system do you use?

  Try to update the DVD player that you can find on the Toshiba site:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

  Use an external monitor?

• Satellite U300 - DVD player can't read DVD

  I got my U300 for about a year and a half, and now the DVD player has stopped working properly.

  I can play DVDs without problem, but I am unable to read CDs or disks of software. When I double click on DVD - RW on my computer, a message appears telling me to insert a disk in drive D, when it is already there!

  Anyone know what is the problem and how can I solve this problem? Any help is very appreciated! Thank you!

  Hello

  You can try the steps to follow

  -Try to remove upper and lower filters. If you n t know how, read this Microsoft KB article:
  http://support.Microsoft.com/kb/314060

  -Remove the drive from Device Manager CD/DVD, and then restart the laptop. After the reboot of the CD/DVD drive will be recognized again. Maybe it works.

  -Perhaps there is dust on the lens. You should try to clean the lens of the CD/DVD drive.

  In the worst cases, the CD/DVD drive must be replaced :(

  Good bye

• Equium L20-198 - can only read DVD but no CD

  My DVD-Rom/COM reader only reads CDs and DVDs. Can someone please tell me if I need a new drive or if it is a software problem?

  If I need a new disk, can I use a generic and what would be the part number?

  Thank you.

  Hi mate,

  Have you tried different CDs? Perhaps that some CDs are scratched and t can be read properly.

  Also, I had a similar problem and the reason was that it was dust on the lens. I used a cloth to clean microfiber and after that, it was possible to reread my drive! :)

• Satellite L350 - DVD player can't read DVD

  Hello

  I have a problem with my "Mat * un UJ880AS' DVD Ram drive in Toshiba Satellite L350!
  I tested 2 DVDs on Windows Vista, but the reader can´t read these! What can I do?

  Has your laptop factory settings (always original preinstalled as for the first day)?
  What type of DVD used for testing?

  To be more specific and explain what you did exactly, what kind of DVD that you used and what DVD player you use for the test.