What does "The Active Domain Services is currently unavailable" mean?

I try to add the PrimoPDF virtual printer driver for my HP laptop.   When you install the software I get the following error msg.

Cannot install PrimoPDF - PrimoPort printer:-PrimoPDF: (1797).

When I go into Word to try to add the printer driver, I get the error:

Active Domain Services is currently unavailable

-What it means and how do I install the driver virtual while I have this available in various programs printer driver?

I am running Windows 7 Home Premium 64 bit and have Office Professional Plus 2010, Control Panel also displays Office 2010.  Maybe I have two copies of the installed office and that's the problem?

Help!

Tim

Hello

1 - is the problem confined to the word?
2. don't you make changes on the computer before the show?
3. What is the brand and model of the laptop?
4 is the computer connected to the domain?
5. is the printing device listed in the list of devices and printers?

Method 1:
Run the fix it and check.
http://support.Microsoft.com/mats/printing_problems/en-us

Method 2:
Try the steps in the link and check.
Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Method 3:
You can check out the link and check if the printer is correctly installed.
Install a printer
http://Windows.Microsoft.com/is-is/Windows7/install-a-printer

Check the link to find and install the printer drivers.
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

Method 4:
The clean boot computer and verify if you are able to install the printer.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.

Tags: Windows

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