What happens when you reinstal XP OS with the cd that takes me to service pack 2 and I'm at service pack 3

I bought TurboTax and downloaded, but can I have downloaded previously because I was unable to install due to the previous installation.  After that 2 hours of phone support with TurboTax including screenshare, they stated that the problem lies in the registry. It was damaged and I had to reinstall my OS.

What happens when you reinstal XP OS with the cd that takes me to service pack 2 and I'm at SP3?

I finally found my OS reinstall CD, but it's waaaay above my comfort level... what I do now.

Frankly, if TurboTax is causing this much trouble, I would use another company as the income tax act.

Of course, you can reinstall Windows. It's a shame, if that's the only way to solve this problem. :-(
For later use, it is sometimes necessary to download the installation file, physically disconnect from the Internet, set up a clean boot (using msconfig startup diagnosis), reboot and THEN install the large program (and then undo the clean boot, reboot and re-connect to the Internet).

Tags: Windows

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