What I download is deleted because it says that it has detected a virus

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• I'm on mac, I mind open it because he says that preferences has been deleted, I reinstalled it twice and it does not

  I'm on mac, I mind open it because he says that preferences has been deleted, I reinstalled it twice and it does not

  Press Command-Option-shift and launch Photoshop. When you see the dialog box to delete the settings file, release the keys, click Yes and I hope that the preferences will be recreated.

  Gene

• MacBook pro closes itself saying that it has detected a problem

  MacBook Pro (mid-2012) turns off without warning saying that it has detected a problem and does not even give an error code. It says press any key to continue and it restarts the mobile computer. Everyone comes through this before? If so, no recourse? Thank you.

  When a Mac it leaves a "suicide note", called a report of kernel panic. These can be found by using the locations mentioned in this article. Note that the article is written and reviewed by thinkers mathematics and is intended to be read literally.

  Mac OS X: how to connect to a kernel - Support Apple panic

  .

• I can't download Premiere Pro because it says that my trial has expired

  I recently started to pay for creative cloud single app (premiere pro), but I can't download the program because he continues to say that my trial has expired. How then do the software?

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• Cannot download Muse CC because he says that it is up-to-date. Help!

  I had an older version of Muse that I trashed. I want to download the new version of Muse CC. But in the CC window, he says that it is up-to-date. How can it be updated if it is not installed at all? Does anyone know what I should do to fix this problem?

  Hello

  Please use the following links to download and install the latest version of Adobe Muse on your machine:

  Windows: http://www.adobe.com/go/muse_latest_win

  Mac: http://www.adobe.com/go/muse_latest_mac

  Kind regards
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• I just downloaded lightroom, but cannot open it because it says that it has stopped working

  I just downloaded Lightroom CC (2015) on my computer, it says it downloaded, but whenever I try to open it, it says: "Adobe Photoshop Lightroom has stopped working" he's trying to fix it, but it never works, so he said: 'a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available. "Then I have to close the program.

  What version of OS are you using?

  Please try to update the driver of Gpu and answer if it works. Waiting for your response.

  Atul_Saini

• received a call from someone who says that windows has a slow virus, and my computer is assigned. Is it true

  RECEIVED a phone call from this number, unknown name 92852 {it's all showed the caller ID.}

  She said THAT WINDOWS COMPUTER has a slow virus that affect all WINDOWS. Mine was one and she wanted to help get rid of it.

  Does anyone have any info on this subject. I never gave him any info, but I would still like to know

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• I get a message saying that windows has detected another computer on this network. I have another computer could be this one

  I get the message windows has detected another computer on this network.i have another computer could be this one and is it a problem?

  Hello

  1 have you added the other computer on the network?

  2 have you made changes on the computer before this problem?

  3. When do you have this error code or error message?

  The computer has detected in the network may be the other that you have, you will need to check the network and check the name of the computer. I would suggest trying the following methods and check if it helps.

  Method 1:
  You can get a new IP address from your computer. You will need to do if you encounter connection problems.

  a. Click Start. Type cmd in the search box and press ENTER.

  b. at the command prompt, type the following command and press ENTER:
  ipconfig/all (there is a space between ipconfig and /)
  The command ipconfig/all command displays for all your network adapters, TCP/IP in Windows settings.

  c. enough at the command prompt ipconfig and press ENTER. This frees up your current IP address.

  d. ipconfig / renew in command prompt and press ENTER.

  The DHCP configuration for all adapters is renewed. To renew the IP address for a
  specific adapter, type the name of the map that appears when you type ipconfig at the command prompt.

   

  Method 2:
  If the problem persists and you have not Windows Vista Service Pack installed then you can refer to the link below and check if you use the fix passes solve you the problem.

  http://support.Microsoft.com/kb/948363

  Hope the information is useful.

• Try to install and run Acrobat 9 Pro on Mac Air of 2010 running El Capitan. I get a pop screen saying that acrobat has detected there are missing components to a safari plug.

  

  Hello

  Acrobat 9 is quite an old version of Acrobat.

  It is also not a version compatible with Mac OS El captain.

  This could be the reason why you are getting this pop-up.

  Concerning

  Sukrit diallo

• Cannot save anything more because it says that there is no more space

  Original title:. Computer space

  I have an asus computer and I only got a little time. We are not able to save anything more because he says that he has no more space. In my computer it says there are two separate drives. A door marked Windows and 678gbs of data and is full and the other I had to drive D has more 750gbs of space and has not been used at all. I don't know how to access than the other drive so we can make updates.

  I have an asus computer and I only got a little time. We are not able to save anything more because he says that he has no more space. In my computer it says there are two separate drives. A door marked Windows and 678gbs of data and is full and the other I had to drive D has more 750gbs of space and has not been used at all. I don't know how to access than the other drive so we can make updates.

  Hello

  You are supposed to tell us what your operating system is when you post a question here, so we can give you good advice.

  Look under disk management to delete D: can extend C: where D: is with 2 partitions.

  This free program allows you to see what takes up space on C:.

  http://www.Jam-software.com/treesize_free/

  Here's how to understand Treesize Screenshots:

  http://www.Jam-software.com/treesize_free/screenshots.shtml

  _________________________________________________

  Also, be sure to see how much space system restore is help and if necessary change:

  "How to change the maximum disk space used by the Protection of the system and system image in Windows 8 and 8.1"

  http://www.eightforums.com/tutorials/4691-system-protection-change-maximum-disk-space-usage-Windows-8-a.html

  _________________________________________________

  You can clean your hard drive using these two methods.

  "Delete files using Disk Cleanup"

  http://Windows.Microsoft.com/en-us/Windows/delete-files-using-disk-cleanup#delete-files-using-disk-cleanup=Windows-8

  Using the free CCleaner program:

  http://www.Piriform.com/CCleaner

  In NO case use the registry cleaning Option in CCleaner

  ________________________________________________

  Download, install, update and scan your system with the free version of Malwarebytes AntiMalware:

  http://www.Malwarebytes.org/products/malwarebytes_free

  See you soon.

• I downloaded a disk Image file, and now when I want to delete it, it says that the action cannot be completed because the file is opened in the system

  original title: Disk Image file

  While there, I downloaded a disk Image file, and now when I want to delete it, it says that the action cannot be completed because the file is opened in the system. Pls help me remove :)

  I discovered what the problem was... :)

• I can´t download cloud creative, because a window that says error 204 appears, but I Don t know what file does not allow me to download the program or file is Miss

  I can´t download cloud creative, because a window that says error 204 appears, but I Don t know what file does not allow me to download the program or file is Miss

  Error 204 https://forums.adobe.com/thread/1492846

• I bought Adobe Cloud, but now can't access Photoshop because it says my trial has expired. Not sure if I initially downloaded correctly. Do I need a license or redemption Code.

  I bought Adobe Cloud, but now can't access Photoshop because it says my trial has expired. Not sure if I initially downloaded correctly. Do I need a license or redemption Code.

  Hello

  Please activate your subscription:- Learn how to enable or disable Adobe apps.

  If you continue to get the error to the trial, see: -.

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I joined Photoshop CC on 2014.11.24, HKD68 to pay by monthly throgh of my credit card.  just today, I can't use CC Photoshopp any more, because it says that my subscription has expired.  What can I do?

  I joined Photoshop CC on 2014.11.24, HKD68 to pay by monthly throgh of my credit card.  just today, I can't use CC Photoshopp any more, because it says that my subscription has expired.  What can I do?

  Hi wine,

  Please see the help document:

  https://helpx.Adobe.com/creative-cloud/KB/license-this-software.html

  Kind regards

  Sheena

• Firefox does not start because he says that it's another instance that runs in the background, but I checked and it is not a!

  Firefox does not start because he says that it's another instance that runs in the background, but I checked and it is not a! I have Linux Fedora 15 and I'm not the root. I spoke to the Manager and he said I should delete a file in the folder where firefox is installed and which can solve the problem. Can you help me?

  Thanks, Marius
  

  Upgrade your browser Firefox 8 and check

  • getfirefox.com