What is advanced protective system?

I don't know where this comes from and can't get rid of it. Anyone know of this program?

The icons on my desktop are about 4 sizes more big and trying to get Norton to help me to uninstall the remote program, but they could not. Help!

Try to do this to remove it.

You might want to try to do a scan of your computer.

You use a program called Malwarebytes to scan your computer. Here are the instructions below.

Here is the link for Malwarebytes: http://www.malwarebytes.org/

Malwarebytes is free unless you choose to download the version you purchase. The free one will do well. Once you download and install turn off your computer and then turn it back on. Once you turn on the computer again by pressing the button of the computer or something else, keep pressing the f8 key. That would be located at the top of your keyboard. There's f1 - f12 buttons on top and you'll notice that they are smaller than the normal keyboard. There will be a black and white options menu. Use your keyboard keys that make you go to the top, bottom, left and right. Go to Mode safe mode with networking and press ENTER. If you see icons and stuff that are larger than normal, it is normal for safe mode. The reason you do it is because when you are in safe mode your computer loads only the most basic things. Which means that the background programs can not run, so that the virus cannot run in the background. Now run a scan full malwarebytes in SafeMode with network which should run about 30 to 45 minutes. Once it is done restart your computer to go back to watching the screen back to normal.

To uninstall Malwarebytes when finished scanning go here.

You can also try to do a System Restore.

I hope that this is useful information.
Good luck
MicrobitMan

Tags: Windows

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