What is communication error 321 *.

I just brought a premium officejet pro 8600 and I can't send a fax. I get "a communication error occurred during the fax transmission. and I get error 321 *.

Hello pa62,.

There is an article that describes the error that you are experiencing, located here:
http://support.HP.com/us-en/document/buu02549

The 321 error is described as such.

Definition

There was a communication error with the fax recipient because of poor phone line conditions.

Solution
Set the receiving machine to receive at a lower transmission speed
If the session fails after several pages of a large document, return the document in the form of several small documents.

Retry the fax to a receiving another time when improved telephone line conditions.

Call phone provider if the driving conditions fail to improve.

Please return results as this should solve your problem.

Tags: HP Printers

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