What is the phone number for the Adobe Customer Service

What is the phone number for the Adobe Customer Service

800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Creative cloud support (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

Tags: Adobe

Similar Questions

  • It was not useful to reinstall CS on an upgrade and need a 'response Code' cat representatives a Rep. The Adobe Customer Service.

    I reinstall CS to a purchase of upgrade and need a 'response Code' cat representatives a Rep. The Adobe Customer Service were not helpful at all.

    I am the holder of the registration for the software and had previously installed. I replaced my system and you need to reinstall all my software.  have software, boxes and serial in my possession. Previously, I was directed to ctl + shft + dble left click to receive a challenge code that was provided to the Adobe representative, Customer Service which in turn provide a response code that would allow my software to record properly.

    Can someone direct me to please a live agent to help me past this obstacle, or give directions for the same.

    Thanks in advance.

    Dave

    [email protected]

    Tried new support chat online and found an individual who understood exactly what to do.

    For any other person with the same problem, here's what to do:

    1. Enter the serial number of the upgrade of the software (look for the green check mark)
    2. Select the product calling and enter the serial number of eligible product
    3. Software either active or generates an error message. If the error message, go to step 4
    4. Hit (ctrl + Shift + Double click left) - which launches the sequence of stimulus / response as follows:
    5. system creates a code of challenge you will need to provide Adobe with a customer service representative
    6. Adobe customer service will provide you with a response code that perfectly complements the software activation
  • Adobe Acrobat 7.0 - reinstalled on the new PC, impossible to activate, the Adobe customer service sent link to download the new? others? Version. Installed, but on the installer said series

    With raw interface of Adobe, I thought that the screen that gave me was to ask the question; He didn't inform me that I was typing the subject line. But unless clunkily review:

    Have an old but legitimate copy of Adobe 7.0. I had to get a new computer. I reinstalled A7.0 of my disks, but Internet and phone reactivation failed. After having jumped through the independent windows on the Adobe site, found the link to Customer Service chat. The representative told me that I had to download a new one? different? A7.0 version leave a link, he sent me. I did it.

    I have successfully downloaded the new? version 7.0 and installed it. But the installation, when I was asked for my serial number, he said it was an invalid number. I tried again, without dashes, without success. I went back to the Adobe Customer Service, where a person told me that I had to download a new? different? A7.0 version. I told her to re-read my original post, I had already done. After a long wait, she told me that she did not know much about A7.0 and told me to go to the Adobe communities.

    So, Adobe communities, here hoping one of you has the most knowledge about the installation of Adobe Acrobat, Adobe Acrobat Customer Service!

    Thank you

    Marc

    Sounds like you are trying to install with the ORIGINAL serial number provided with your product rather than the NEW one with the download.

    Adobe do support the last two versions (10 and 11) so if they have knowledge of 7 at all it's just a lucky accident...!

    Furthermore, I hope that you install on an old computer to Windows XP, because you won't get far in Windows 7 or Windows 8 with this version...

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    Making contact can be hit or miss for some people, and despite the demand for 24/7 chat support which normally do not weekend.

    To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

  • I am really not satisfied with the Adobe customer service. How to cancel membership creative cloud?

    Hi all is there,

    I use creative cloud membership. And I fails to cancel the membership. I use google chrome and firefox to access my account, but when I opened 'manage plan' to cancel, there is always a 404 error.

    So I try to contact the customer service team, but there is no any direct e-mail contact, only forum and phone number, no cat. I post in the forum and that answer only Member me, not the adobe staff.

    We, customer, pay US $ 33/month to get a very bad customer service. I use many online services and Adobe seems the worst customer service I've experienced up to now.

    Adobe customer service, where are you now? Please submit and serve your customers well or your business will suffer a loss. TKS for listening!

    Cancel see answer #1 in https://forums.adobe.com/thread/2023066

  • How do you get the Adobe customer service to give an a contact email? I have problems!

    How can I get the Adobe customer to give me an e-mail address? I have problems!

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    I don't understand how adobe can not keep a purchase according to the invoice is provided on their own Web site

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    Volume licensing and their serial numbers can be retrieved from the Web Site licenses (LWS) - see site licenses Adobe | Serial numbers | Orders | Accounts

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  • What is the email address for the Adobe customer service?

    Hi all

    Does anyone know the email address of the Adobe support customer? I have haveproblemwith cloud licenses adobe creative. I paid mysubscription butwhenisigned, he found nothing active under my account. I have a proof of purchase as well.

    I just need the email address of the customer service.

    Kind regards

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    Hi Ling,

    That Brucgovn stated, you can join by call/chat support via this link.

    However, in the case where your registration is obtained is enabled, please check the help below document:

    Applications creative Cloud back in test mode after an update until 2015 for CC

    Kind regards

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  • Someone knows the Adobe customer service phone number?

    Impossible to find info and online help, need to talk to a real person. They used to have a support phone number technical but is not running more. Info will be very appreciated!

    Click here:

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  • Any ideas on how to actually get the Adobe customer service? My order will not achieve, and nobody will help me.

    I ordered Acrobat DC Pro student 11 days earlier by phone, the sales representative said I would not need to present evidence since I used my school email as my user name for connection. I have connect a few days later to download and install Adobe, said my order is still in treatment, could take 24 hours to check. Yet a few days later, I get an email saying that I need to connect and click on the link 'Submit the evidence' to complete my order. He does not and never has been a link 'Submit proof' anywhere on any of my account pages, so I try using online chat and I wait more than 20 minutes, no response, the next day I call technical support, as the sales rep told me to do if I had problems, he told me to use aid to chat online and says goodbye! Does anyone else have this level of difficulty to get this software? If anyone has any ideas, I would be grateful for help with what to do next, in addition to calling my credit card company and stopping payment to Adobe.

    Yay well, after an hour of waiting for support, I finally got it.

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  • is it possible to actually talk with the adobe customer service?


    I need to talk with someone about the plan I thought I bought to help edit the pdf files is not working?

    Technical support... no

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  • Hi - I have a problem that the Adobe customer service couldn't help me with. If all goes well a genius this reading has the answer. I recently bought Adobe Photoshop Lightroom 5 in a store, as in the physical DVD version. I later found out that my dri DVD

    Screen Shot 2014-08-27 at 4.04.23 pm.png

    Your message is cut and the clip does not help, but I guess that your DVD drive does not work.  Just go to the section Lightroom on the following page and download the 5.6 version for Mac or Windows and run the installation from there.  This is installs them COMPLETE.  You would have had updated to the latest version in any case, as the program on the DVD isn't 5.6.

    Updates

  • Why don't any Adobe can help me? It's the worst customer service of worlds on the planet company!

    Three telephone calls to their toll-free number. Each of these calls, I had to pay because their number is only good in the United States. Total time on the three calls was 35 minutes that cost me $1.50 per minute.

    On the right, there is loss for me over $ 50 just so that I can have fun trying to register for their cloud after creative effects for $19.99 per month.


    My Paypal address and permanent residence is Canada, and yet I am temporarily to Mexico at the moment, so when I tried to open an account at Adobe, their system automatically assigns me as being a citizen of the Mexico, so now, if I try to make a payment via my Paypal there will be an address conflict, and the payment will be denied.


    I've been waiting to chat with the third representative of Adobe for so long that I have the time to open a new browser and come to their forums in the hope that a current employee can help me assign Canada in my country, so I can order the service.

    I am seriously considering going with another NLE after affects.


    How can a company that has the right products to treat their customers so badly?


    It has been 2 hours so far in an attempt to pay and I'm no closer now that I was 2 hours ago.


    Take a look at this joke of an excuse for dialogue of customer service so far. I would like to point out that the last person I was speaking with said, "Let me transfer you to customer service" that was 35 minutes ago and nobody took the cat so far.


    Your file number: 0216100824

    You are now chatting with Joshua.

    3:00:08 PM CDT

    Marie Laure:

    Hello! Welcome to the Adobe Customer Service.

    3:00:18 PM CDT

    Marie Laure:

    Hi Daniel

    3:00:21 PM CDT

    Daniel Brown:

    Hello

    3:01:14 PM CDT

    Marie Laure:

    I understand that you are looking to change the name of the country in respect of the account. Is this correct?

    3:01:18 PM CDT

    Daniel Brown:

    Yes

    3:02:06 PM CDT

    Marie Laure:

    I see that the name of the country in respect of the account is the Mexico.

    3:02:49 PM CDT

    Daniel Brown:

    Yes. I guess it's to pick up the IP address because I have no other idea why Adobe would think that I live in the Mexico. My Paypal account is Canada, as my permanent residence.

    3:03:42 PM CDT

    Marie Laure:

    I'm sorry to inform you that you will need to use the account in the same country as the one in the account to use the subscription.

    3:04:39 PM CDT

    Daniel Brown:

    But how am supposed to add an address for the Mexico when my Paypal address is a Canadian Paypal address? Wont that cause a denial of payment for the contradictory addresses?

    3:06:34 PM CDT

    Daniel Brown:

    PayPal knows my address is in Canada, so if I give you a Mexican address, which will be a problem?

    3:07:23 PM CDT

    Marie Laure:

    Can I transfer the chat to our sales team as they will help you better?

    3:07:27 PM CDT

    Daniel Brown:

    Ok

    3:08:30 PM CDT

    Marie Laure:

    Please stay on the line while I transfer the cat.

    3:08:35 PM CDT

    Daniel Brown:

    Ok

    Please wait while transfer you to an operator at Adobe Sales.

    Thank you for your patience.

    In the meantime, you can try our community forumswhere experts are available 24 hours a day, 7 days a week.

    You are now chatting with Joshua.

    3:08:56 PM CDT

    Marie Laure:

    Hello! Welcome to the Adobe Customer Service.

    3:08:56 PM CDT

    Marie Laure:

    Hi Daniel

    3:08:56 PM CDT

    Daniel Brown:

    Hello

    3:08:56 PM CDT

    Marie Laure:

    I understand that you are looking to change the name of the country in respect of the account. Is this correct?

    3:08:56 PM CDT

    Daniel Brown:

    Yes

    3:08:56 PM CDT

    Marie Laure:

    I see that the name of the country in respect of the account is the Mexico.

    3:08:56 PM CDT

    Daniel Brown:

    Yes. I guess it's to pick up the IP address because I have no other idea why Adobe would think that I live in the Mexico. My Paypal account is Canada, as my permanent residence.

    3:08:56 PM CDT

    Marie Laure:

    I'm sorry to inform you that you will need to use the account in the same country as the one in the account to use the subscription.

    3:08:56 PM CDT

    Daniel Brown:

    But how am supposed to add an address for the Mexico when my Paypal address is a Canadian Paypal address? Wont that cause a denial of payment for the contradictory addresses?

    3:08:56 PM CDT

    Daniel Brown:

    PayPal knows my address is in Canada, so if I give you a Mexican address, which will be a problem?

    3:08:56 PM CDT

    Marie Laure:

    Can I transfer the chat to our sales team as they will help you better?

    3:08:56 PM CDT

    Daniel Brown:

    Ok

    3:08:56 PM CDT

    Marie Laure:

    Please stay on the line while I transfer the cat.

    3:08:56 PM CDT

    Daniel Brown:

    Ok

    Please wait while transfer you to an operator at Adobe Sales.

    You are now chatting with 'Phillip' at Adobe Sales.

    3:09:14 PM CDT

    Daniel Brown:

    Hello Phillip

    3:09:17 PM CDT

    Phillip:

    Hello Daniel, greetings!

    3:10:03 PM CDT

    Phillip:

    I see you want to place the order of creative cloud to 49.99 per month, am I right?

    3:11:54 PM CDT

    Daniel Brown:

    Not correct. I want to buy the AE CC for $19.99 per month. Your system seems to want to link my account with the Mexico. I guess it's because my IP address is Mexican I'm here temporarily to Sayulita in the Mexico. Yet, my Paypal account and my normal residence is Vancouver to the Canada. I am wanting to change the country setting on my account at the Canada so that when I pay you guys for the Paypal service will not see an address in conflict and refuse the payment to you guys.

    3:12:57 PM CDT

    Phillip:

    I see... You cannot add an address for the Mexico when your Paypal address is an address Paypal Canada

    3:13:33 PM CDT

    Phillip:

    In addition, we have not an option for settings on your account in the Canada. However, you must contact Adobe customer service team.

    3:13:55 PM CDT

    Daniel Brown:

    You can connect?

    3:14:31 PM CDT

    Phillip:

    It's better that you call at the 800-833-6687

    3:14:35 PM CDT

    Daniel Brown:

    no no no

    3:14:59 PM CDT

    Phillip:

    Well, I would like to transfer this cat.

    3:15:03 PM CDT

    Phillip:

    Please stay on the line

    3:15:22 PM CDT

    Daniel Brown:

    three failed attempts at the phone so far. Each call is $ 1.50 per minute, and I waited 35 minutes without getting anywhere... I'm just still in waiting. So far, it has cost me over $ 50 by going this way and nothing has been accomplished. I have

    3:16:58 PM CDT

    Phillip:

    I'm sorry for that

    3:17:11 PM CDT

    Daniel Brown:

    Yes $50... I'm sorry as well

    3:17:32 PM CDT

    Phillip:

    I'm transfer now

    3:17:35 PM CDT

    Daniel Brown:

    your phone costs cost me more than the service I want

    Please wait while I transfer you to an operator at the Adobe Service.

    The country of your Adobe ID is the Mexico. Your payment details must be from the same country. This is the help page to the change in the associated country to your Adobe ID

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