What is the problem with Creative Cloud connection update

What is the problem with Creative Cloud connection update?  I tried 25 times to update, but it does not work? Can you please help?

Double-click on the creative process of cloud.  which opens another window that contains a button exit.

or, click the process (to select) > click on view > click process to quit.  This method brings up a window that contains the two resignation and force them to leave (in the case of quit smoking does not work).

Tags: Adobe

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