What is the problem with my Media Player? He know connect a burner and restart.

Media player, connect a burner and restart.

Hi grandmomof6,

1. have you tried to burn a DVD in Windows media (WMP) Player recently, and then the problem started?

2. what version of WMP is installed on the machine?

Make sure there is no files in Windows Explorer or notification area displays as pending of engraving. If so, delete the cached files, and then try to restart Windows Media Player and check.

a. open Windows Explorer and right click the CD\DVD drive

b. click on open and check if you have an option that some files are waiting to burn or write.

c. If so right click on this option and select Remove.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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