What is the right way to make a link to the app in the supplier portal?

Similar Questions

• Disable the Passport to the supplier portal Support does not

  I have an existing application for the sale which has been marked as being supported for all devices BB10.  When the passport was released, the current version has been updated automatically show their support for the Passport (which is a hell of an assumption to make, but not the topic of the post)

  As the app is not supported for the Passport, I opened a session in the supplier portal and disabled support for the passport of the current version.  Connection again today, I see that it is still the case.  All the changes you want devices are controlled and passport is not.

  Screen grap of audit this Passport is disabled: http://tinypic.com/r/34gscw9/8

  However, I have just confirmed that in AppWorld, this application is available for the Passport.  Downloaded and installed smoothly (appears broken due to lack of support of passport)

  Did I miss something?  Users are complaining it is understandable that the app is broken for passport and this is wrong our rating

  Thanks in advance

  Hi people,

  A few things;

  (a) before a new device being available in the provider portal (and more if you launch to the public) we send all the BlackBerry World suppliers and let them know the new device, to provide links to resources, etc.  We also note that if your application supports a similar device (and not fail all of the tests made in-house), we will add the new device to your list of supported devices.  The realization of this is not ideal for some/many publishers, we also provide a link where you can opt-out of this process; allowing you to take your time and add the new device on your own schedule.

  (b) If a new device has already been added to the list of devices supported for your applications through the process described above, and that you want to remove, you will need to check your releases which have previously supported the similar device.  In the case of the passport for BlackBerry, you will need to check any release that supports the Q10 BlackBerry and BlackBerry passport to remove from the list of supported devices.

  Hope this helps to clarify.

• How to remove the version of app on appworld supplier portal and do not delete the whole product?

  Hello
  How to remove the version of app on appworld supplier portal and do not delete the whole product?
  I added some changes in my verion 3,0,0 App and send it to stable appworld and it pass the process but now
  I want to go back to the previous version (2,4,8), but not remove any product from the store.

  I can't remove the store version, but only to remove any product.

  You cannot delete a version, but you can ask RIM to do it for you
  https://www.BlackBerry.com/profile/?EventID=8109

  If your application is a smartphone application there is a workaround 'disable' release, simply edit the supported devices and leave only one device (e.g. 8800), in this way, no users will be able to download this version.

• How rapidly password reset messages get sent to the supplier portal?

  I am eager to present my application, but I forgot my password on the supplier portal and need it reset. What is the usual waiting period to do? I submitted the request about an hour ago.

  Any suggestion to get faster would be greatly appreciated.

  Hi willie44,

  If you can PM me your vendor name and address of e-mail you registered with I can view your account.

  If you do not receive the password instantly reset email, then 1 of 2 things wrong:

  A. your login email address, it's not what you think it is, which means you used specified an e-mail address and then used for General Communications between you and RIM.

  B. your captured email anti-spam filter.

  I always lean towards a., but until I get more information on your account I will not be able to confirm.

• Name of the company to check on the supplier portal

  I read that when signing your applications, you should make sure that you the company name that you have registered in the supplier portal should you match the application xml file and the parameter "cn". Anyone know how to check to make sure your company name is in the supplier portal? Also, your company name is specified in the xml file in the publisherID element? If anyone can check either?

  Thank you!

  ~ Paul

  Hi paul,.

  You must place the editor in the blackberry data - tablet.xml. This is the structure that he must imitate:

        none    false    Sample Inc.  core.internet        your_image.png  
  

  Hope that helps. Good luck!

• Lack of 1.0.8 minimum OS in the supplier portal

  Hello

  I just finished a new update for the comic strip. This update was written in AIR 3.1, so it takes 1.0.8 install. However, this is not an option in the box OS min. in the supplier portal. This can be corrected?

  Thank you

  1.0.8 has been added to the App World vendor portal.

• List of applications within the supplier portal

  Hi, in my account on the supplier portal, I have several trusted applications. However, there are a few applications that I decided not to sell more and therefore put to sale. I have no intention to sell more and would like to remove them to appear in my account.

  How can I achieve this?

  All you can do is remove from the sale.  You are not able to delete the versions within the portal of the supplier or product.

• How tdo I add a device supported in the supplier portal?

  Hello

  'Potential' user of ours sent me an email saying that it was not able to download our application to his BlackBerry "BOLD". He'll be back to me with the exact model number. We support only 4 models of "BOLD" from now (not touch ones).

  In fact, the app will probably work very well on the 9900 new but we just don't have it on our list of supported devices.

  So I have two questions:

  (1) if the user's device is not supported by our application, is it not see it in the App World?

  (2) how can I add a device supported via the provider Portal? I mean no return code. Can I make changes to the list quickly?

  Thanks in advance.

  (1) if the device is not supported, the user should not be able to see the application to all the

  (2) to set the phone support: go to see release (eye-like button), Edit, tab add the Release Version, scroll down, change the device supports, check all the boxes

• Private blackBerry are not not in the supplier portal

  How to add devices BlackBerry Priv in supplier portal? This device is not listed.

  

  BlackBerry World is not supported on the BlackBerry priv.  The PRIVATE BlackBerry uses Google Play, not BlackBerry World to download applications.

• Is there a way to make a link to a page internal vs external Web page in the reversal of motion picture widget?

  Thanks for the help

  Hello

  If you plan direct the visitor to internal link muse you can simply enter the name of specific internal page. for example 'contact.html'

  Here are the steps to find the name of the exact page that muse will create when publishing site.

  1. go in the Plan view.

  2. right click on the page you want to link and select Page Properties.

  3. go to the tab options and check the name of the file.

  In the case of the attached screenshot I will be filling Untitled - 3.html in the section "links" button.

  

  Concerning

  Vivek

• Status of product on the supplier portal.

  IM problem for sale of my application, 'product status is pending review 1 CR (s) open' release have been approved

  

  but it seems that the approval of content you obtain ticket stuck for several days. No idea why?

  

  I can't say with certainty, but "Waiting on Seller" means for me they put the ball in your court in some way. Do you have an email asking for something to do on the content (metadata, such as description)? Have you checked your spam folder to ensure that you do not have? Or do you have an explanation for what waiting seller means in this case?

• Impossible to send the output of the supplier portal

  

  Hello

  I'vfe tried to present my new version, but see only 'Edit' on the project output option in versions. Then I looked in the history of the changes and see a great other bugs of BlackBerry.

  Why should I spend hours to find why I could not not to submit to review my release? Why I can't delete any product or out of the system?

  Why it is too difficult to implement displayed messages/notifications if there are some problems with the product or liberation? Why there are emails to management issues in the BlackBerry vendor Portal?

  And later why: why BlackBerry do nothing to Vaucluse even developers (BBW, native SDK, OS), but just silently kills their products?

  Hello xnike,

  Look under your account, there is a button 'Submit for review' for your newest version "draft".  Please see the attached screenshot.

  

• Download version BAR the supplier portal

  Hello

  I have a problem - I lost my source code for the latest version of my app (which unfortunately contains many changes). Is it possible to extract the files of the bar somewhere?

  Thank you

  Contact us here: https://www.blackberry.com/profile/?eventId=8109

  We can provide you with your file BAR.

  Kind regards

  Jordan

• Cannot delete images in the supplier portal

  Hello

  Sadly absolutely nothing happens if I click on "Remove picture" under

  "Portal vendor / product management / graphics.

  I want to manage the screenshots of my application.

  Please help or give some advice.Thx.

  Try it with IE or Chrome, I always have problems with Firefox

• Which is wrong with the supplier portal?

  All I got is 503 service is temporarily unavailable since yesterday morning.

  Any ideas?

  Thank you, God bless you.

  Clear your cache or try another browser. It seems to work for me.