-What someone answering questions on Windows Media Player. I can't download a license for music. It gives me error 438.

I have Windows Media Player 11

Hello

1 have had any changes made to your computer before this problem?

Perform the following methods and check if it helps.

Method 1:

There is a possibility that internet settings are causing this error 438 to come.

Go to your Internet Explorer and check the settings of Internet security. Make sure to set the level on 'medium high'. If the level is set higher, it can block the Windows Media Player to download the license, Windows Media Player error 438 to come.

Also in the Internet security settings, it is important to "run activex controls and plug-ins." By activating these two parameters, it must deal with what caused the error to occur in Windows Media Player.

Method 2: reset the DRM Bank on the computer.

To do this, follow these steps:

(a) If Windows Media Player is running, exit Windows Media Player.

(b) locate the DRM folder on the hard disk, and then rename the folder to DRMbackup DRM.

Note: by default, this folder is located in the following location in Windows:

%SystemDrive%\ProgramData\Microsoft\Windows\DRM

(c) visit the following Microsoft Web site:

http://drmlicense.one.Microsoft.com/Indivsite/en/indivit.asp  

(d) follow the instructions on the website to update the safety component of Windows Media Player. This procedure allows you to obtain new licenses for media content. You can also reset licenses for purchased content so that you can play that content on a computer.

Note: DRMs, such as Microsoft Windows Product Activation, maintain an internal hardware ID. This ID is based on the hardware configuration that existed during the installation of Windows or installing Windows Media Player 11. If you change the processor of the computer or other devices, the hardware in the DRM system ID does not match the new computer configuration. When this occurs, DRM determines that a user has tried to move the content protected to a different computer. This behavior can also occur if the storage protected by DRM in the Windows registry has been changed.

Note: you must contact any third-party stores where you purchased music to reset the licenses for that music. If you copied CDs for protected Windows Media Audio files, the CD must be copied again.

For your reference: When you try to use Windows Media Player 11 to play a digital rights (DRM) - management protected, multimedia media can not play

http://support.Microsoft.com/kb/925705

Hope this information is useful.

Tags: Windows

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