What to do if your computer has been hacked or hacked and controlled by a remote elsewhere.
What to do if your computer has been hacked or hijacked and controlled by a remote connection
You must save your stuff important on an external and reinstall your entire system since the manufacturer's recovery partition. You can find instructions for this on the site of manufacturer support.
If you have no recovery partition, follow...
http://Windows.Microsoft.com/en-CA/Windows7/installing-and-reinstalling-Windows-7
Immediately after having re-installed, the next task is to make all Windows, including SP1 updates if your floppy drive or the partition recovery date before the service pack.
Then install your antivirus solution. Avoid using McAfee or Norton. It is a good solution, free and easy to use...
Microsoft Security Essemtials... http://Windows.Microsoft.com/en-CA/Windows/products/security-essentials
OK so far?
Then, change the passwords for all programs that interact with the Internet... This includes Facebook, Windows Live Messenger, Yahoo Messenger, Skype etc.
When you create a password, do NOT use real names and use a combination of numeric characters and alphabet, up and down case. It must be complex enough so that he could not be found in a dictionary, but not quite complex that you don't remember it...
Tags: Windows
Similar Questions
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My computer has been hacked and infected
original title: virusMy computer has been hacked and so a virus came and took all my details... and now sending waste to all my friends.family.t this point I changed my email password and would like to change my username, help
Hello
Proceed to a very thorough check for malware and then change your password by e-mail.
It is possible for a person to send the email that 'seems' to be of your
account but that is not really - called "Spoofing." That means its 'Possible' emails
were not really you, although they may have your contact list. Have someone
who receives the e-mails to check the header to see where he is actually sent by and
NOT only the answer to the address.How to read the message headers
http://www.high-speed-Internet-Access-Guide.com/articles/email-headers.htmlE-mail spoofing
http://en.Wikipedia.org/wiki/E-mail_spoofingE-mail spoofing and Phishing
http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htmUnderstanding E-mail Spoofing
http://www.windowsecurity.com/articles/email-spoofing.htmlFraudulent emails (false)
http://pages.eBay.com/education/spooftutorial/Google search - email Spoofing
http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1=============================================
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMINEnter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
-
My computer has been hacked and I want to delete unwanted users who have been added
My computer has been hacked and the settings have been changed to add remote users. I am trying to remove additional users that have been added, but I don't want to delete something I need by mistake. I'm the only person who uses this computer and I don't want to share it on my network. There is a user called "SYSTEM" that should I delete also Aministrators (plural) and trusted Installer. I have to keep one of these?
Hello Debkp123,
You don't want to remove the SYSTEM account. (It probably not you would delete this account)
You don't want to delete your system32 folder by making your computer unbootable.
Watch the TechNet article following describing the default accounts/users on Windows:
http://TechNet.Microsoft.com/en-us/library/bb726980.aspx -
* O.T. > phone call
I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system to make the necessary repairs. They have stated that they are from Microsoft but I didn't honestly believe that. Has anyone else had these calls?
Thousands have and you have reason to be wary.
Read this
http://blogs.Microsoft.com/Cybertrust/2014/06/26/is-that-call-from-Microsoft-a-scam/
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My computer has been hacked and now I have chrome://weave in my passwords
I used a wifi unprotected for about 3 days and now I have unknown for programs running and sometimes commond prompt boxes suddenly poping up and disappear. I'm not using the computer, and I'm trying to change all my passwords just in case. (not to get FF to remember)
But there are names of users and passwords to strangers in my passwords synchronized. https://support.Mozilla.org/en-us/questions/930340
Does this mean the pirate has all my FF passwords and can access anywhere and anytime if I change them is sync?
Should I create a new account to sync?Without a set of master password, it's pretty easy to have access to all the password stored, including the password for the account of the synchronization and the key of the synchronization.
So it is always advisable to put a MP, especially if other people can access the computer. -
Segurança publica portuguesa Policia
Good evening
When I got back to my pc after dinner, I discovered it was statutory, and they want mnoney. The title of the message is POLICIA SEGURANÇA PUBLICA PORTUGUESA. I googled with my laptop and some sites offer a solution but I don't know who to trust. I searched microsoft.com but found nothing. I'm sure that I saw a sort of library of virus in the p; AST, but I cannot access.
I'm desperate for help!
Frank
.PS Security Essentials works everyday...
Hi Frank,.
Your computer is infected by ransomware. Try following the steps in this removal guide:If you have any questions, just ask. I hope this helps you.Brian -
has failed because of a virus/trojan and it seems that my computer has been hacked... help
Hello
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
RUN - type in the box-
sfc/scannow
Then run checkdisk (chkdsk).
RUN - type in the box-
Chkdsk /f /r
-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
================================
For extreme cases:
Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0I hope this helps and happy holidays!
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
-
My phone has been hacked, and what should I do to ensure that my account is blocked?
I received a message below on the home screen (before I unlock it) from my iPhone and iPad. It seemed strange to
me because the battery upward at the top right is in color and it's prompting me to e-mail to a gmail account. When I received this message, it triggered an alert «I lost my iPhone/iPad» I tried to access my icloud and he stated that it was inaccessible. I turned off the camera and turned it back. Then I changed the password on my icloud account and have not had a problem so far. My phone has been hacked, and what should I do to ensure that my account is blocked?
< image edited by host to remove personal information >
Your iCloud account is compromised and the criminal who did it trying to extort the money from you.
Contact Apple for assistance with the security of the Apple ID - Apple Support accounts
-
How will I know if my computer has been hacked?
My computer started playing up after that I downloaded an e-mail from a friend. The symptoms are very slow and then suspended. Turn off and turn on the computer, but the same thing can happen again. I am suspicious that my friends computer has been compromised and downloading email I now compromised my own. Everytime I try to scan my computer antivirus software is suspended. Is there another way I can reassure me that my computer has been hacked?
Safety connect computer only management from the day, I downloaded my friends email. Is - this coincidence?
Hello
Configuration/settings (BIOS/CMOS) often F2 as you start to look at the screen - the boot
for CD/DVD first and start with these to run audits of malware and the removals. Be
Be sure to set the order started back when finished.Create a Bootable CD with the Trinity Rescue Kit - free - which comes with 5 antivirus programs
Integrable Hirem is another choice - more can be found using Google.Trinity Rescue Kit - download on top right of the page
http://trinityhome.org/home/index.php?wpid=1&front_id=12CD of Hirem boot is another good choice
http://www.hirensbootcd.NET/Download.html
http://www.hirensbootcd.NET/CD-contents/138-HBCD-111.htmlSystem Rescue CD
http://SysRescCd.org/Main_PageScan a Windows PC for viruses from a Ubuntu Live CD
http://www.howtogeek.com/HOWTO/14434/scan-a-Windows-PC-for-viruses-from-a-Ubuntu-Live-CD/Use Ubuntu Live CD to backup files from your Windows computer dead
http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer=========================================================
Subsequently perform a comprehensive check for malware:
It can be made repeatedly in Mode safe - F8 tap you start, however, you should
also run in regular Windows when you can.TDSSKiller.exe. - Download the desktop - then go in it and double-click it to run - it will be
Displays all infections in the report after you run - if it will not run change the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put - right-click on it - RUN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
RUN - type zone-> MRT.exe
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put - right-click on it - RUN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put - right-click on it - RUN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google for
see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
Trojan horses, rootkits, etc.). that has infected your computer despite all security measures you have taken
(such as the anti-virus software, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
RUN - type in the box-
sfc/scannow
Then run checkdisk (chkdsk).
RUN - type in the box-
Chkdsk /f /r
-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
-
my hotmail account has been hacked and my security question is changed, what should I do?
my friend hotmail has been hacked and they have changed the security issue and the password, we do not know what to do to get it back, we tried everything.
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41 if this post answered your question, click mark as answer .
-
Can someone help me please? my email has been hacked and my password was changed, I don't know what to do, please help someone
Hello
If you are referring to the problems of hotmail please repost in hotmail forums
http://www.windowslivehelp.com/product.aspx?ProductID=1
Consult with Microsoft Certified SolutionsClick on the links to go directly through your chemical below problem -
My acrobat 8 is recorded for a computer that has been hacked and is fried, but I can't reg to this computer and now I cannot use it for 30 days on this computer
Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990 to adjust the number of activations
-
account has been hacked and then locked
Help, please... My hotmail account has been hacked and then I locked. I was obliged to submit questions to verify my identity and was sent an email with a link to a forum for the status if I had not received an email within 24 hours. I need a PIN to enter the forum which I believe has been sent to an e-mail account disappeared when I I0 - p = 2set my account hotmail years ago what. I had to create a new address hotmail even having to ask for help. Is someone can you please tell me what is happening with my hotmail account. I have very important information that I need to access my account. My email address is * address email is removed from the privacy *.
Help, please... My hotmail account has been hacked and then I locked. I was obliged to submit questions to verify my identity and was sent an email with a link to a forum for the status if I had not received an email within 24 hours. I need a PIN to enter the forum which I believe has been sent to an e-mail account disappeared when I I0 - p = 2set my account hotmail years ago what. I had to create a new address hotmail even having to ask for help. Is someone can you please tell me what is happening with my hotmail account. I have very important information that I need to access my account. My email address is * address email is removed from the privacy *.
Know that it is a forum for peer-to-peer. You don't talk to Microsoft directly here.
The real answer is that you can * never * regain access to your account, because there may be no real connection you can prove between you (as an individual) and the account you are trying to access.
Probably you have not paid to the account, the password was probably not difficult (or if it had probably been changed lately) and once it's been hacked (if it was) a sneaky/destroyer hacker would have just erased everything on it and started using it to spam all what they whomeever they wanted. Although there is a chance that it does not - the chance is equal that he did - if you * are * able to prove somehow this account is linked to you in a meaningful way (this way to be determined by the Microsoft support) and are then able to restore access to the account - you can always get nothing back, you have not backed up elsewhere (backups - they are good for ALL of your electronic data).
Having given you the worst of it - here's what I suggest:
http://www.itechwhiz.com/2011/04/account-recovery-reset-Windows-Live.html -
My email has been hacked and now I can't even Windows Live. Is there a way to retrieve my contacts and photos from this account?
Hello upstatemaine,
Please repost your question on the Windows Live Solution Center-Live Mail , where an expert in this field would be better suited to provide you with a solution. Thank you!
Lisa
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
My email has been hacked and used to send Spam. I have to perform a virus check, or simply change the password?
Do not install or run an anti virus app.
How do you know that your email has been "hacked"? It is a common practice for spammers to forge an envoy from the e-mail address. It may be that your email address has been misused. There's nothing to do if this is the case for you. The spammer will soon pass and usurp another email address.
It's a good idea to immediately change your password by email if someone would actually managed to access your e-mail account.
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