What to do or how to fix my laptop which will not load to windows/microsoft?

I get out the battery but it is not the problem. And I continue to turn on and off and when it lights up regularly, it loads but then it gets to the part where I sign my account and it's just a white screen. How can I fix it? And how can I remedy this?

Hi MkfWm


1. What is the brand and model of the laptop?


I suggest you to install the latest updates to the BIOS and the chipset drivers from the system manufacturer site and check if these help.


You can also contact the system manufacturer for assistance on the issue.

 

I hope this helps.

Tags: Windows

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