Whats stopping me to see my user account control settings?

HiWhen tries to use my scanner hp deskjet 2050 J510, I get a popup of user account control saying: do allow you the following program to make changes to this computer? Program name: scanning HP, verified Publisher: origin of the Hewlett Packard file: hard drive on this computer. Details, program location: "C:\Program Files (x 86) \HP\HP Deskjet 2050 J510 series\bin\HPScan.exe.» When I click Yes, nothing happens. When I try to view my UAC settings I can't view them. When I click on it in user accounts, the window opens but it is empty. Then after a few seconds it disappears. After that a few failed attempts at viewing I get a pop up that says that com Surrogate has stopped working. Windows can check online for a solution to the problem. No solution is ever found. Help, please.

This behavior is usually indicative of a virus or Trojan that blocks access to your security settings.  If you do not have an antivirus program, or if it has expired, I recommend that you use the Microsoft Malicious Software Removal Tool (unique tool that is not 'install') and Microsoft Security Essentials (a current anti-virus program that is free and always will be).

Tags: Windows

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    ---------------------------------------------------------------------------------------

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