When accessing Skype problems with playback device

Original title: when you try to use Skype, I have a problem with the playback device and the test of my sound system the reading micro meter is empty

Hello

When you try to use Skype it tells me there is a problem with the playback device, I went to the control panel to test the sound system, everything looks ok but the microphone meter is empty. the balance of micro control record is also empty. I think that it shouldn't be a major but a little annoying problem.

I hope someone has the answer.

Thank you

Peter

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Hi Peter,.

·         Did you do changes on the computer before the show?

I suggest you to uninstall and reinstall the Skype application and check if it helps to solve the problem.

How to change or remove a program in Windows XP

http://support.Microsoft.com/kb/307895

If the problem persists, contact the Skype support for more help and information.

https://support.Skype.com/

Tags: Windows

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    ------------------
    Information System
    ------------------
    Time of this report: 07 25, 2012, 19:06:02
    Computer name: RAIDER
    Operating system: Windows 7 Ultimate 64 - bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503) - 2030
    Language: English (regional setting: English)
    Manufacturer: Gigabyte Technology Co., Ltd..
    System model: P67A-UD3-B3
    BIOS: Award BIOS v6.00PG Modular
    Processor: Intel Core i5 - 2500K CPU @ 3.30 GHz (4 CPUs), ~3.6GHz
    Memory: RAM 8192MB
    Available OS memory: 8176MB RAM
    Page file: 2861MB used, 13487 MB of available space
    Windows Dir: C:\Windows
    DirectX version: DirectX 11
    DX setup parameters: not found
    DPI setting: Using System DPI
    System DPI setting: 96 DPI (100%)
    DWM DPI Scaling: disabled
    DxDiag Version: 6.01.7601.17514 64 bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display 1 tab: No problems found.
    Sound tab 1: No problems found.
    2 Audio tab: No problems found.
    Input tab: no problems found.

    -------------
    Sound Devices
    -------------
    Description: SPDIF Out (Sound Blaster X - Fi Surround 5.1 Pro)
    Default audio playback: Yes
    Default voice playback: no
    Hardware ID: USB\VID_041E & PID_30DF & REV_0100 & MI_00
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver name: ksaud.sys
    Driver version: 6.00.0001.0460 (English)
    Driver attributes: Final retail
    WHQL Logo would be: n/a
    Date and size: 2010-07-30 11:35:08, 1588608 bytes
    Other files:
    Driver provider: Creative Technology Ltd.
    HW Accel level: basic
    Cap flags: 0x0
    Min/Max sample rate: 0, 0
    Static/Strm HW Mix beef: 0, 0
    Static/Strm HW 3D steers: 0, 0
    HW memory: 0
    Management of the voice: No.
    Listen/Src/EAX (TM) 2.0: No, no
    Listen/Src/I3DL2 (TM): No, no
    Sensaura (TM) ZoomFX (tm): No.

    Description: Pregnant (Sound Blaster X - Fi Surround 5.1 Pro)
    Default audio playback: No.
    Default voice playback: Yes
    Hardware ID: USB\VID_041E & PID_30DF & REV_0100 & MI_00
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver name: ksaud.sys
    Driver version: 6.00.0001.0460 (English)
    Driver attributes: Final retail
    WHQL Logo would be: n/a
    Date and size: 2010-07-30 11:35:08, 1588608 bytes
    Other files:
    Driver provider: Creative Technology Ltd.
    HW Accel level: basic
    Cap flags: 0x0
    Min/Max sample rate: 0, 0
    Static/Strm HW Mix beef: 0, 0
    Static/Strm HW 3D steers: 0, 0
    HW memory: 0
    Management of the voice: No.
    Listen/Src/EAX (TM) 2.0: No, no
    Listen/Src/I3DL2 (TM): No, no
    Sensaura (TM) ZoomFX (tm): No.

    ---------------------
    Sound Capture devices
    ---------------------
    Description: What you Hear (Sound Blaster X - Fi Surround 5.1 Pro)
    Capture audio by default: Yes
    Default voice Capture: No.
    Driver name: ksaud.sys
    Driver version: 6.00.0001.0460 (English)
    Driver attributes: Final retail
    Date and size: 2010-07-30 11:35:08, 1588608 bytes
    Cap flags: 0x0
    Format flags: 0x0

    Description: Microphone (Webcam Pro 9000)
    Capture audio by default: No.
    Default voice Capture: No.
    Driver name: USBAUDIO.sys
    Driver version: 6.01.7601.17514 (English)
    Driver attributes: Final retail
    Date and size: 2010-11-21 13:23:47, 109696 bytes
    Cap flags: 0x0
    Format flags: 0x0

    Description: Line-In/Mic-In (Sound Blaster X - Fi Surround 5.1 Pro)
    Capture audio by default: No.
    Default voice Capture: Yes
    Driver name: ksaud.sys
    Driver version: 6.00.0001.0460 (English)
    Driver attributes: Final retail
    Date and size: 2010-07-30 11:35:08, 1588608 bytes
    Cap flags: 0x0
    Format flags: 0x0

    Hello

    In Services, verify that the Windows Audio service is running and set to automatic.

    a. Click Start and type Services and press ENTER.

    (b) ensure that these services are defined accordingly.

    c. right-click the service, and then click Properties.

    According to the DXDiag, there is no default sound capture selected.

    Description: Pregnant (Sound Blaster X - Fi Surround 5.1 Pro)
    Default audio playback: No.
    Default voice playback: Yes

    Description: What you Hear (Sound Blaster X - Fi Surround 5.1 Pro)
    Capture audio by default: Yes
    Default voice Capture: No.

    Description: Microphone (Webcam Pro 9000)
    Capture audio by default: No.
    Default voice Capture: No.

    Description: Line-In/Mic-In (Sound Blaster X - Fi Surround 5.1 Pro)

    Capture audio by default: No.

    Default voice Capture: Yes

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