When downloading to the surface (either paid or free app), I get a message error that aays 'something has happened and cannot be downloaded to your purchase.
My account info seems correct and cc Info
My account info seems correct and cc Info
Hello davejoyce,
It could be that pending Windows updates are in interference. Try this:
On the home screen in the upper right corner, select your user name. Select disconnect. Sweeping an inch or so to the lock screen, in the lower right corner select the power symbol (the circle with the line from the top). Select stop.
At this point, your PC RT will be probably said it configures updates and do not turn it off, let this run, the RT PC will be stopped when the configuration is complete. Reboot and login, I hope that the issue will be resolved.
Let us know if this solves the problem, I hope for it!
Tags: Windows
Similar Questions
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I try to install the update of Muse CC 2014.3 on my mac, but I get the same error at the level of the mark of 69%. A window will then pop up (see attachment below). I then click on the "More information" link and it takes me to the following error:
Exit code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DF024...
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 1 Error (s)
-Payload: Adobe Muse CC 2014 2014.3.0.1176 {4FC5F06E-31E5-4C22-9449-CB41B62D1897}.
ERROR: DF024: unable to preserve the original file at "/ Applications / Adobe CC 2014/Adobe Muse Muse CC 2014.app/Contents/Frameworks/adbeape.framework/adbeape ' (Seq 10)
-------------------------------------------------------------------------------------
= END ==
Any help or suggestion?
You I have to manually delete the current application to the trash, and then install the new cc in the menu. It worked for me.
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The attachment ID has wrong format.
When I use Hotmail and try to attach a document to send by email, I get a message error that says 'attachment Id has wrong format", and if the message will not be sent.I have had absolutely no problem in electronic documents before sending.
Please help, thanks.
Hello KerJJ,
The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:
Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.
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product key
When I type the product key for my windows vista there is a message saying that this product product keys doesnot key valid Windows vistaHi Patrice root,
· You type the product key correctly?
· Where did you get the product key from?
Make sure that the caps lock is turned off.
Get validated product key by contacting Microsoft technical support.
How and when to contact Microsoft and support Customer Service
http://support.Microsoft.com/kb/295539
Resolve activation problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-activation-problems
For reference:
Get a new Windows product key
http://Windows.Microsoft.com/en-us/Windows-Vista/get-a-new-Windows-product-key
How to identify, locate, and replace a product key
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When you try to access a service of my browser, I get a message saying that I can't because my default mail client is not properly installed, but it doesn't tell me what I'm supposed to do either. So... What am I supposed to do?
Go to control panel | Default programs and set your default email program, if you have a. If you use the webmail, you probably can't set.
Steve
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Whenever I try to download anything on my laptop, I get a message saying that a virus has been detected and it is deleted. So I can't download files or even virus scans. Help, please...
Hello
Read the answer to your problem through The ball in this thread link.
"I get the error message"xxxxx.xxx"" contains a virus and has been eliminated ' downloads... on all software updates from microsoft ".
See you soon.
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Firefox closes unexpectedly so when I try to open it I get a message saying that it is already open and I first need to close. I can't find it anywhere open and then I have to restart to open Firefox again.
See "hang out":
See also:
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"Attachment Id has wrong format", we hear wat!
If you use Hotmail, I try to send an e-mail, I get a message error that says 'attachment Id has wrong format", and if the message will not be sent. I use the Google Chrome or internet explore and cannot send new or respond to emails without getting the same message... help plsssssemaiView all Windows Live and Hotmail questions in the appropriate forum found here:
http://windowslivehelp.com/ -
Hi I have windows vista basic and it worked very well until yestaday and I got a message saying windows Explorer has stopped working and when I click on restart 3 seconds later, he appears once again?
original title: Windows Vista Basic worked fine until yesterday and now I get messages saying that Windows Explorer has stopped working.HelloUse the startup clean and other methods to try to determine the cause of and eliminate
the questions.---------------------------------------------------------------
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Is there a reason why I can't install current CS3 on a new computer?
CT7409,
Please see this link:
Error «...» The Installer database is corrupt... "When you install Adobe Creative Suite 3 products
Kind regards
Guinot
-
This began immediately to FF5.0 installation after the upgrade to FF3.6.18. I uninstalled and reinstalled both 3.6.18 FF and FF 5.0: the old version connects to the web without problem, but FF5.0 never does. IE9 is able to connect properly.
Thinking that my firewall software (McAfee) might get in the way of FF5.0, I uninstalled, but remained the connection problem.Check this setting:
- File > [] work offline
-
Is it safe to run an online scan to see if the smss.exe is a virus? or do I remove smss.exe? or is there a workaround?
I think that a 'wipe & reload"would be the most effective way to restore your computer to a fully functional State and without infection, Smitz.
- HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched
(after a clean install)
http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c - HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a
clean install)
http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b
- HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched
-
I can't load my iTunes to my iphone 5 s. When I plug it to my computer for access to, I get a message that says: I need a newer version of Itunes. I go on the website, I download but nothing changes
What is the number of current version of iTunes you have on the computer? What computer OS do you use? If Windows, what version, so OS X, what version number?
-
I get a message saying that the signature is invalid or damaged when I download Lightroom 6
I just bought Adobe Photoshop Lightroom 6. When I try to download, I get a message saying that the signature is invalid or damaged. Can I do to solve this problem?
Try a different download location
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
- and also read https://forums.adobe.com/thread/1146459
and/or
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
-
When I try to use the Windows Update link for my XP computer and after using Windows Mr. Fix - It, I get a message indicating that the location where the Windows Update stores data has changed and must be repaired. How can I solve this problem?
I'm not that computer literate and do not understand what needs to be fixed.
This problem just started a few weeks when I noticed that I had any recent download automatic update that I regularly get. So I tried to do it manually through access via my control panel.
I use ESET Antivirus Node32 software.
Hello
1. What is the error message or an exact error code?
2 have you made changes on the computer before this problem?
3. you try to check the updates?
I would suggest trying the following methods and check if it helps.
Method 1:
Reset Windows Update components and then try to download the updates.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756
Method 2:
File system scan tool checker and then try to press Ctrl + Alt + Delete and check.
Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe):
http://support.Microsoft.com/kb/310747
Please respond with more information so that we could help you more.
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