When downloading to the surface (either paid or free app), I get a message error that aays 'something has happened and cannot be downloaded to your purchase.

My account info seems correct and cc Info

My account info seems correct and cc Info

Hello davejoyce,

It could be that pending Windows updates are in interference. Try this:

On the home screen in the upper right corner, select your user name. Select disconnect. Sweeping an inch or so to the lock screen, in the lower right corner select the power symbol (the circle with the line from the top). Select stop.

At this point, your PC RT will be probably said it configures updates and do not turn it off, let this run, the RT PC will be stopped when the configuration is complete. Reboot and login, I hope that the issue will be resolved.

Let us know if this solves the problem, I hope for it!

Tags: Windows

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