When Firefox opens a pop-up window with a Web site, it comes up blank - what to do?

It happened when I was on the site of Medicare, I think also when I tried to print an invoice in Amazon, and a Web site, I use all the time that I subscribe to-normally Firefox opens a new window with the information, but the window with the blue in the looking albums bar as I could get into a website to go , but it won't be the same white, let me do that - everything is non-functional. I tried enabling the pop-up windows, but that did not help. This has happened once before and I had to reset the whole thing, which has been a major concern. I really want to do so I hope someone can help!

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do NOT click on the reset button on the start safe mode window or make changes.

Tags: Firefox

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