When I am connected to YourTexasBenefits, it don't let me completely. The screen is translucent, saying: I am connected, but it is not enabled.

I can get MyTExasBenefits, but the screen is translucent or Milky. It says I'm connected, but I can't type anything or get further. Can help you. The Texas tech benefits says he can be blocked by popup.

Hi Patti Perfect,

Thanks for posting your question in the Microsoft Community.

It appears from the information that you are facing a problem to connect to the YourTexasBenefits Web site.

It would be useful that you can answer these questions to help you further.

1. what web browser do you use?

2. What is the complete message that you receive when you try to connect?

3. are you able to connect to other sites without any problem?

4. have you made a recent software or hardware changes to the system?

If you are faced with the question when you use Internet Explorer, then you can try the following steps and check if it helps.

Method 1:

If the problem is related to the pop-up, you can disable the pop-up blocker and check if it helps.

To configure the blocker from Internet Options, follow these steps:

a. open Internet Explorer.

b. on the Tools menu, click Internet Options.

c. click on the Privacy tab, then uncheck block jump - rises to disable the blocker.

d. click apply and ok.

For more information, see the article:

Internet Explorer Pop - Up Blocker: frequently asked questions

Method 2:

If the only problem with this site, you can try to use the compatibility view and check if it helps.

Why some sites Web not displayed correctly in Internet Explorer?

Hope the helps of information.

If you need further assistance, please answer and we will be happy to help you.

Tags: Windows

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